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Community > Using Xero >

Switch back to Classic Invoicing - Not Working!

Started by Stewart Reeve -   in Using Xero

I just tried using the new invoicing setup, and it does not suit my needs yet.

But now I cannot switch back!!!

Yes, I have clicked the obscurely located button at the bottom of the invoice, but it doesn't do anything.

I really need to send invoices under the classic system!

Please fix this immediately, as the code is broken - this is urgent for me, and if I am affected then many other will be as well!

Also, please make the switch back to classic invoicing option button(s) much more obvious.

I know it is almost Christmas but please fix this immediately.

Thanks for getting in touch about this, Stewart. It doesn't look like you've come into the team at Support abut this just yet, so I've raised this with them and someone will be in touch soon. With the button like you say at the bottom of the screen it does sound like something's not quite working right for you here but our specialists at Support will be able to look into what's happening for you here.

Kelly M (Community Manager)  

Hi Stewart, just wanted to loop back here as I understand the teams been in touch but hadn't heard anything back from you on this. Do let them know if you still need help.

Kelly M (Community Manager)