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Community > App Reviews >

Parolla

Started by Xero API -   in App Reviews |Payroll + HR

5 out of 5 stars
 
Based on 11 user ratings
If you are a user of Xero and Parolla, tell us how you are getting on and your experience so far. Any tips?

About Parolla


Parolla is a payroll application that integrates directly with Irish Revenue and Xero. Parolla was written for Irish tax law and is based in Waterford. For more information, check out Parolla.

Tip

Remember if you have questions or need assistance with Parolla, this is not the best place to ask - this forum is for reviews and feedback only.

For general support, check out the Parolla support centre or email support@parolla.ie.

I've used quite a few payroll softwares and Parolla in my opinion is up there with the best of them. The customer support is excellent which makes it so much easier when the occasional unusual scenario crops up. No waiting and an actual person at the end of the chat that wants to resolve your problem.
 

Marie Lavelle  

Works great, fantastic support
 

Ralph Smith  

We've been using Parolla for a while now. I have NO payroll experience. I had starters, leavers, Admin access editing and all sorts on the first few weeks which was a true baptism of fire, and I breezed through it all. Parolla is a piece of cake. It's just data entry. And the Parolla team took the time with little anticipatory reminders in the background checking to ensure I was aware of all the powerful features of the system and where to find certain help docs etc. All questions were answered pretty much instantly. I have yet to come across such an outstanding Customer Service experience (with the exception of our own company!). The team do all but jump out of the screen to move my hands around the keyboard. You do not need an iota of experience in wage runs to use this.
 

Ger White  

Our business has been using Parolla for two locations for about a year and we are delighted with the platform and the super support provided.
The Xero integration has saved us considerable time and effort: especially including tracking groups in auto posting of Journals to Xero.
Looking forward to working with Parolla as the platform continues to evolve.
 

Diep Accounts  

I have been using Parolla since Jan 2019 , and I am very happy with it . I find Mark and Claire so helpful and patient and always a very quick response . I'm glad I've changed and would highly recommend this system !
 

Susan Taylor  

We've been using Parolla for a few months now and couldn't be happier, the support Mark and Claire provide is always great and quick.
 

Patrycja Drennan  

Best SaaS app on the market for SMB payroll in IE. Once certificates are set up on the Revenue side (72hrs) it's an easy import of RPNs into Parolla. We had lots of flexibility how to configure payroll runs including some required overrides (which allowed for issues to be solved that other competitor's products couldn't do). Mark was also super helpful and responsive during onboarding and we wish this product continued success and ongoing rapid iteration cycles.
 

Donal O Duibhir  

I have just started using Parolla and this was a big payroll in excess of 50 employees.

The software itself is better than that which I have used before, and the customer service provided by Mark and Claire has been superb. I highly recommend this.
 

Jane Jackson  

I have been using Parolla and Xero in my new business and I couldn't be happier to be completely honest. Having set up my new small business the last thing I needed was to have to learn how to run a payroll every month and all that it entails but I have to say that Parolla and its simple interface to Xero have made the whole thing simple for me. Plus, Mark from Parolla is extremely helpful every time I ever have any level of problem.
 

Paul McAviney  

Great product and service, good experience so far, highly recommended!
 

J H  

I have started trailing use of Parolla for 2 of my clients , 1 company with 2 employees and 1 company with 40+ employees. So far my experience with the system and Mark in support have been fantastic and I look forward to using it for my 2019 payrolls.
 

Jackie Murphy