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Community > Using Xero Connected Apps >

Would like for Xero to sync invoices from Jobber with discounts in dollar amounts.

Started by Richard Maurer -   in Using Xero Connected Apps

Xero will not sync invoices from Jobber with discounts in dollar amounts, only percentages. We often will give discounts in round dollar amounts because it makes more sense to the customer. I find myself calculating the discount we gave to change it to a percentage after the fact, so that I can come close enough to the dollar amount and that throws everything off because it's not how the discount was originally calculated, as it often doesn't come out even with only 2 digits after the decimal allowed, which causes invoices and payments not matching. I then have to add a note explaining why.
Heya Richard, atm invoices in Xero can only be entered with a percentage discount. You might be best to reach out to Jobber directly on this one, to see if there's another way they can send the discount through to Xero (like a separate line item amount). They built the integration with Xero, so'll be in the best place to advise you here. Cheers :)
 

Lauren C (Community Manager)