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Reconcile multiple statement lines to just one payment transaction in Xero

Started by Jamie Gunn in Feature Requests | Idea

Hi,

The ability to be able to reconcile multiple statement lines to just one payment transaction would be very useful.

We have a lot of customers who place orders on eBay and pay for their items as single transactions. These are then imported into Linnworks for order fulfilment. Linnworks looks at the orders and if they are going to the same customer, merges the orders to reduce costs on outbound shipping. When the sale is them imported into Xero, it has 1 invoice and 1 payment. We are unable to then reconcile these and the only current option is to delete the payment, and then manually recreate them singularly. This would be fine if it was only a couple of orders a day, but when customers place 5 single orders, we have to delete the auto generated payment, and then find the 5 items they ordered, and create 5 manual payments just so we can reconcile.

Ideally it would work like the split feature when working the other way around and have 1 bank transaction against multiple Xero payments.

Hope that make sense :o)

Jamie