Xero - beautiful accounting software

Xero Business Community

Xero Business Community

Hi everyone, Come on over to the new discussions in Xero Central. It’s a more intuitive way to connect and chat all things business with one another. Ask questions, dish out answers, and get involved.

You can still view topics in the Xero Business Community to see all the useful knowledge that’s been shared there; and you can restart conversations you feel have been of huge value to you on Xero Central.

If you have brilliant ideas for innovations, you can keep on adding feature requests in the Xero Business Community, and voting on existing requests. There’s more in store, as we come up with the best way to take on your thoughts and share developments
Community > Accounting >

Offset of refund

Started by Chun Huat Tan -   in Accounting


I have an e-commerce platform whereby the sales proceed is collected by a payment gateway on behalf.

We processed several refunds after these amount had been settled and payment gateway refunded the amount. However, this amount was offset against my new sales proceed.

May i know how can i record these in Xero?


Chun Huat