

EMPLOYEES MISSING FROM PAYRUN
SEND HELPPPPP!!!
So I went to do my weekly payment as usual & my employees are MISSING from the payrun.
Says "No employees included".
I haven't changed anything/haven't come into this before.
I have followed all troubleshooting suggestions to NO AVAIL. (turned off current payrun/filed it as inactive & created a now payment run, added the employees to the new calendar STILL not showing up).
Has anyone had this problem before & successfully corrected it themselves??
So I went to do my weekly payment as usual & my employees are MISSING from the payrun.
Says "No employees included".
I haven't changed anything/haven't come into this before.
I have followed all troubleshooting suggestions to NO AVAIL. (turned off current payrun/filed it as inactive & created a now payment run, added the employees to the new calendar STILL not showing up).
Has anyone had this problem before & successfully corrected it themselves??
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Replies

Thanks for coming in to the team at Support on this, Eda! I can see Sophie has sussed this one out for you. Do let her know if you have any more trouble with this, by replying her email. Cheers.