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Remove and Undo

Started by Natasha Matthews -   in Accounting

Hi All,

I removed and undid a recon on a payment by accident. Anyway you can get the info of what the payment was reconciled with?

Be a massive help if anyone knew :)
Hello Natasha,

You may want to generate the History and Notes Report to see if the said activity was recorded.

You can also send an email to our support at support@xero.com

Hope that helps.

Kind regards,
John Paul.
 

John Paul Villanueva  

Thanks, John!

@Natasha - There's no way to bring back the transaction after using Remove & Redo, you'll need to just add the transaction again. Hopefully you can easily find the unreconciled item that it was matched to :)
 

Lauren C (Community Manager)