Xero - beautiful accounting software

Xero Business Community

Xero Business Community

Hi everyone, Come on over to the new discussions in Xero Central. It’s a more intuitive way to connect and chat all things business with one another. Ask questions, dish out answers, and get involved.

You can still view topics in the Xero Business Community to see all the useful knowledge that’s been shared there; and you can restart conversations you feel have been of huge value to you on Xero Central.

If you have brilliant ideas for innovations, you can keep on adding feature requests in the Xero Business Community, and voting on existing requests. There’s more in store, as we come up with the best way to take on your thoughts and share developments
Community > Accounting >

Remove and Undo

Started by Natasha Matthews -   in Accounting

Hi All,

I removed and undid a recon on a payment by accident. Anyway you can get the info of what the payment was reconciled with?

Be a massive help if anyone knew :)
Hello Natasha,

You may want to generate the History and Notes Report to see if the said activity was recorded.

You can also send an email to our support at support@xero.com

Hope that helps.

Kind regards,
John Paul.

John Paul Villanueva  

Thanks, John!

@Natasha - There's no way to bring back the transaction after using Remove & Redo, you'll need to just add the transaction again. Hopefully you can easily find the unreconciled item that it was matched to :)

Lauren C (Community Manager)