Save time and money on your international foreign currency payments. TransferMate offers better exchange rates & lower fees than using the bank.
For more information, check out TransferMate.
Remember if you have questions or need assistance with TransferMate, this is not the best place to ask - this forum is for reviews and feedback only.
If you need help connecting TransferMate to Xero check out the TransferMate setup guide.
If you're having any problems with TransferMate contact them directly or use their live chat support.
We have a client who would love to use Transfermate however upon registering they are experiencing difficulty getting Invoices retrieved from Xero and adding the bank account. They are also having some trouble getting support to resolve the issue.
Update regarding our experience. Issues were resolved and our client is now using TransferMate. Besides the application process taking a while, the follow up service was great. Thanks Barry
I would appreciate updated feedback in the last month or so since you started using this Add On. I am trying to choose one.
Thanks for the feedback. Very much appreciated.
You can contact our team at firstname.lastname@example.org
or live chat at www.transfermate.com/chat for an instant chat.
One of our compliance team was out of office. Contacting the
above will ensure an instant response.
A pity, as it sounded like a good fit with Xero for our business.
UPDATE: Within a few hours of posting this I had a phone call from them, with apologies. Thanks Transfermate, now I look forward to trying the system out with our next foreign currency payment.
so that the team can look into this further. We would not normally
reject an application from a client. If you have had less than satisfactory feedback we would appreciate the opportunity to look into it for you immediately.
TransferMate Customer Service