MinuteDock is an online solution to help people who bill by the hour track and invoice their time. 14 day free trial (and then from $16/month), check out MinuteDock.
Remember if you have questions or need assistance with MinuteDock, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, check out the MinuteDock frequently asked questions
Jared & Nicole are great support. Super quick to reply and constantly looking at ways to improve the system. Highly recommend!
Jared is always so helpful and responsive, highly recommend this app!
The guys at MD are awesome and pretty quick at replying to questions and product feature requests.
MinuteDock has been a core piece of our business now and I don't see that changing any time soon.
I'd recommend MinuteDock to others.
Highly recommend this app , the staff love it!!
Minutedoc's seamless integration with Xero makes invoicing so easy it's actually bordering on being enjoyable! Minutedoc makes tracking multiple jobs so simple it becomes something I do automatically, almost without thinking. That means come invoice time I can trust the system and fire through invoicing in no time, knowing I'm accounting for every minute spent on every job (I can even track the time I spend invoicing... which isn't much).
Now I can simply walk onto a job and start the clock on my phone. When I leave the job I fill out which client it was for and a quick description of what I did. Then at the end of each week I can simply fire the time straight into Xero, tidy up the description and send it straight to the client. I am finding that I am billing more time as previously it was easy for me to forget etc.
Jared has personally helped me with a few small questions. The support from these guys is absolutely amazing. Highly recommend this product, so happy I found it.
I'm the Founder & CEO of MinuteDock. Very sad to hear about your experiences with MinuteDock - our team strives to make sure that everyone has a great experience.
I've tried to find your account, but the closest match I believe may be an account in the name of a partner or husband? I've checked with our team & looked through all our customer support history and we can't find any correspondence with you or him, or any messages about any issues. Have you reached out to us about this? We'd love to learn about the specifics of what's happening so we can solve it for you, especially since we take the issues you're describing extremely seriously.
If the style and approach of the MinuteDock user interface isn't a good fit for you, we're also absolutely happy to recommend another product that you may suit better.
Please feel free to reach out to me directly: email@example.com
MinuteDock frequently misses entries, gets the date wrong, or enters zero time (this should be a criminal offence!). We now have to keep a paper log, put the entries into MinuteDock, print a report, compare it with our paper log, identify and correct the erroneous entries in MinuteDock, print the report again..... Its about 4 x as much work.
We can't wait to see the mobile app!
Integrates really well with Xero but still giving you control over what the invoice looks like.
Support is so easy. They have a great 'Chat' window within the software and I've never had to wait long for a reply.
Can't recommend highly enough.
I love Minute Dock. I am a Xero Advisor and we are a consulting/bookkeeping firm with clients across different platforms. When my account manager introduced me to Minute Dock, it virtually made my use of Xero worthwhile. Can't endorse it enough. The support is top notch too. Well done guys.
The savings in time (that would otherwise be unaccounted for or forgotten) alone are worth the investment.
Another great feature is the way Minutedock automatically gathers and maintains the names of Xero customers by way of what appears to be a real time or near real time integration between the two platforms (without having to do anything other than the initial setup which is really easy).
Minutedock also provides very practical options by giving business the ability to account for time in specific projects and / or tasks.
Minutedock then delivers this time (even custom amounts of time) directly into a Xero invoice with amazing clarity.
What I then really like is the 'blue balls' marked 'Xero' which occurs as a result of actually converting time in Minutedock to that within a Xero invoice. That way the business administrator / owner can easily and visually see which time has actually been billed, at a glance when running reports or creating further invoices. This is a fantastic feature in of itself.
I used to account for time and materials with products such as Smart Trade or TSM which had elaborate server configurations and typical device sync errors. Whilst really good products themselves they are much more complicated and prone to device sync errors, and SQL database convergence issues.
I do not have this issue now as both the Xero database AND Minutedock are both located in the cloud to communication between both platforms had not been an issue at all in my experience to date, unlike those I mentioned above, which although good platforms, are far more costly both in terms of licensing, and also the equipment and time required to maintain them.
What I also like about Minutedock is the charging scale in terms of the number of users, as its not fair a small company (which is the lifeblood of many independent successful families) have to pay the same as a large, and Minutedock make this concession.
Small business needs every advantage it can have in an increasingly global market. Thank you Minutedock.
The only two things I would like to see now from both Xero and Minutedock is a quality mobile app for the Apple iPad. (Xero currently has a basic app, Minutedock does not) and being able to add materials (xero items) as well as time.
I run JFDI Phoenix Ltd and we specialise in SharePoint development and consulting.
We use MinuteDock to capture time spent on software development and consultancy tasks for various projects we run for our clients. We use Excel and PowerQuery to automatically retrieve actuals and correlate them against tasks in our Scrum project management process. The spreadsheet pulls in MinuteDock api data, logs hours against different users tasks per sprint, which then updates our product backlog, sprint burndown charts, Kanban view, cumulative flow and Gantt chart. One Excel workbook per project, hosted in SharePoint Online. We grant our clients read-only access to this portal, and the client view in MinuteDock.
MinuteDock then generates invoices which require minimal review and editing before sending via Xero.
In terms of managing others' time, it lets me set goals for other users and view them as progress bars on both our dashboard pages.
* ODATA api!
* Better export to Excel with charts/reports.
* Integration with a Scrum/Agile project management solution with task management, Kanban, burndown, cumulative flow, etc - or even built in.
Having come from 20+ years in law firms where timekeeping is essential, followed by the past 15 years in consulting, this is a simple yet robust solution that we would totally recommend to anyone who just wants to track their time and be able to report and account for their projects.
I should also note that we are definitely NOT MD employees, just BIG FANS, and want to also state that their support is AWESOME! Happy to be on board.
I did a lot of digging and reading on time tracking softwares, those that integrate with xero, etc and I really feel like the inherent value in this software is priceless...so it helps that the price si really reasonable :)
I'm so SO thankful for this software, and specifically how it talks to Xero - it's made this part of my business so efficient.
I use MinuteDock to not only track my time for direct billing (via Xero) of "hourly rate" clients, but also to determine my profitability on "fixed monthly fee" clients.
A great product, that I expect to be using well into the foreseeable future.
The time tracking functionality is completely painless and easy to use for our employees. Our staff can use Minutedoc on their iphone/ipad/Android device/Mac or PC - this is invaluable as we have 100% of our staff able to track their time - and it all syncs seamlessly.
From the first week of using Minutedoc, our billable hours and revenue increased as we didn’t have small chunks of time being ignored anymore. We were also able to compare billable hours against previous weeks.
MinuteDock is the best way to start tracking your time and getting paid for the work you are doing.
I would recommend this to any consultants who want a tool to help them track their time.
I run a bookkeeping and accounting business and I can imagine using this for up to 5 or 6 staff. The reporting is great and suits my needs at this stage.
The increase in revenue alone would be enough reason to recommend this product to anyone looking to keep track of either ad hoc time or for projects work, but it's so simple to use and easy to setup we are happy to recommend it.
A great product that ticks all the boxes...
Can any minutedock users tell me a bit more about how the integration works? We currently use Freshbooks for time tracking and the problem is that the invoices are synced to xero using only one account code, so every month we have to re-code all of those transactions. Does minutedock sned the invoice out from it's own system or is it pumped into xero and then sent out automatically?
What I like about it is not only tracking billable hours but also projects by time. We bill by project and this MD allows us to manage this well.
Finally, great service to help us get up and running and then with any needs or questions we have had--Jared has been great!
ok software look forward to see whats next,
Its not perfect but i think this is a winner,
I would highly recommend trying this software as it is definitely value for money!
Thank you Minute Dock for being uber simple to use and working flawlessly with Xero. The UI is perfectly nice to look at and intuitive to use (not sure what David finds "awful looking" in his review above). In fact, Minute Dock was the most modern and aesthetically intuitive of all time-keeping apps that I explored. I haven't had the timer disappear on me, although I do often forget that it's on and receive a nice reminder email to go back and turn it off. I have asked three questions to support and each time I get a very swift, thorough and friendly reply.
...And no, I'm not a "MinuteDock employee". Just a happy customer from Sydney, Australia who had to change from FreshBooks to Xero a few months back and needed a timer that FB already integrates but Xero does not.
Definitely 5 stars. I'm very happy. :)
The good stuff: Support staff is very responsive. I've only had one time in two years where it wasn't working/online, and that was brief.
The "huh" stuff: Integrating with Xero is easy but it's not without issues. For example, dates are clumped into the description field, and the tasks could be more integrated to the actual tasks or categories in Xero with very little trouble.
The bad stuff: NO MOBILE APP. The forked web version is useless, not allowing you to do much of anything beyond just recording time, which is clunky in and of itself, many times I've thought I've made an entry and it doesn't show up. I've asked and asked, and they have promised that a true app is coming, but that has been over a year.
BAD UI: This website UI is awful looking, and not intuitive. Having to jump around is a pain in the rear, and it just isn't very well designed. Plus it's really ugly to look at.
Disappearing Time: More than once I've had time disappear on me. This is about the worst part of this review as it has cost me money.
I'm going to be leaving MinuteDock end of year after two years of use. I would like more functionality, better design, and MOBILE, a truly MOBILE, useful app. Till then, two stars. Sorry to be the contrarian here, but I suspect a LOT of these reviews are from MinuteDock employees.
The customer service both during the trial period and on-going is excellent. Great reports and graphs which show clearly what and who I have billed and not billed.
Totally recommend it to anyone who needs a time billing add-on for Xero.
I love that (as I work from home), I CAN forget it sometimes - and it sends me an email (that I check on my phone or iPad) and I can stop the timer from there and then adjust when I get back to my desk (and I'm probably sure I could adjust there and then - I'm generally too tired and not awake enough to put that much thought into it though!)
Helps keep a real look on the time that I'm billing.
Loving it! What a great app - and so easy to integrate into some great invoices in Xero!
Recommend it again and again and again! :)
Personally I use it with LastPass so I can login from anywhere, have a strong password and not need to worry about remembering it.
The customers I work with love it as well. I'm often asked queries about time, what I was working on, particular projects and so on. I just pull them up in real time on my reports page and go through the query with the customer there and then.
It's elegantly designed, easy to use, has great reporting, responsive customer service by people who know what they're doing (the developers themselves). We give clients access to the real-time view of the work done on their files, which helps to build the client bond.
We can use it out of the office on our laptops and smartphones and it's about 1000% better than the clunky office-bound database which was our previous solution.
It's so easy to record time that we're capturing more of it and it pays for itself several times over.
Now everyone has minutedock on their laptops and phones and I can just watch the hours getting logged throughout the day. Come the end of the month I just press create invoice, it gets sent to xero, and im done.
I cant imagine not having it now.
I also love that I can track all of my non-billable time, based on activity, which means I can easily review where I am spending my non-billable time and work on improving productivity accordingly. I have set myself goals for non-billable time and these sit on my dashboard as well, so I know whether I have spent enough time on business development, or too much time on admin etc. The inner nerd in me loves this functionality!
Invoicing with minutedock is a breeze as well; with a few clicks I have my time exported to Xero where I send my invoices from - so there is a record in both Xero and minutedock that matches. If you bill based on your time and/or projects, then this is the tool for you, can't recommend it highly enough.
The only downside so far is that I didn't find this sooner!
Any specific questions about integrating this Add-on with Xero are best directed to the Community page: Using Add-Ons - as this thread is for the review of Add-On Partners.
You might also want to have a look at the MinuteDock’s FAQ section of their website the answer to your question appears to be here: How can I change the default hourly rate for a Contact?
As well as customer tasks I also log my internal admin, travel, promotional activities etc.
This has meant that i can better track all my un-billable activities.
It is also great for tracking those tiny 5-10 minute tasks that you do for clients but may not remember to bill. Great product.
Links with Xero smoothly and when I have had the occasional question or suggestion I have always had a prompt response
We would be lost without it.
The responsiveness and support by the MinuteDock team is also fantastic, with quick responses to any questions big or small and suggestions on feedback.
There's some room for improvement with customising views and sorting of contacts/projects and standardising or simplifying invoicing before it gets to Xero, but this will inevitably happen over time and certainly shouldn't put you off getting on board!
There will be suggestions, and I'm sure it will develop more over time - but provides me with everything I need to track time for clients.
The best part is being able to use natural language to enter time.
Entries are a breeze too - use a form if you prefer, or get to know the shortcuts, and enter everthing in one go into a twitter-like interface. Or just use twitter itself!
The only downside comes from Xero, rather than minutedock. You cannot force a contact to be a customer in Xero, and a contact won't sync to minutedock until they are a customer. So you have to step through a silly workaround of creating and deleting an invoice in Xero just to convert a contact to a a customer so it ends up in minutedock.
Its integration with Xero is faultless and makes weekly billing of clients a breeze. This program truly deserves 5 stars.
Awesome product, highly recommended!
I also use it to prepare a client's monthly invoices which can be complicated, but MinuteDock takes all of the stress out.
It's a simple but powerful tool and I love how my invoices magically appear in Xero - it's super quick and super easy to use.
It is a pleasure to use so nice work MinuteDock guys :)
I also manage a company using Harvest and Xero, and I always dread billing time with that setup, but with MinuteDock I'm in and out in 10 minutes.
Switched to minutedock and never looked back.
Xero is so good about being fast to enter data and being very keyboard focused. MinuteDock follows the same approach and this is a big selling point me.
Time entry needs to be quick and out of the way. That is exactly what Minute dock is. At the end of the week pushing invoices to Xero couldn't be easier.
If you working on an hourly rate basis or need to track project time on an hourly basis you can't get much better than this combination of MinuteDock and Xero. Well worth the money.
Invoicing used to be my most hated time of the month. Now with Minutedock - as long as I faithfully record stuff AS I DO IT, it is a breeze.
So much easier than trying to create a keep invoices open, or cutting and pasting data from my calendar.
It's rare I have any issues I need to speak to the guys at MinuteDock about but when I do they are friendly and helpful.
I'd be more than happy to recommend them and their service.
Once you get used to the very very well thought out interface all other time logging software will seem like its from the 80's.
Great app by some smart people.
Stop your search for a time logging tool and get going with Minutedock.
I recommend it.
It allows us to easily track our time across the team, per project, per task, however we want to breakdown our reporting and QUICKLY output invoices through to Xero.
MinuteDock is superb, it just makes our lives so simple!
Priceless and highly recommend.
The real-time reporting is great, the time tracking painless and easy to learn and it's been reliable too - I've only ever noticed a couple of minor downtime moments in over 3 years.
The transparency of realtime customer-viewable timesheets is also a differentiator for us and helps us build 360 degree trust with customers on what they are paying for.
But best of all we LOVE the daily encouraging notes on the lighter side of life - bringing a smile.
have been using it for over 2 years now.
2 year user and would not change it.
Great Export to xlsx, and I love the goals as it reminds my to record lost time.
Integration with Xero is great (8/10), but needs improving as I would like to add:
Product Code and Tracking ID into the Minutedock to Xero upload, so I can better analysis my time in Xero.
Integration with Xero is the pièce de résistance - invoicing time is a dream. The combination of MinuteDock and Xero makes our time recording and invoicing incredibly efficient.
We rely on MinuteDock and it has never let us down - I totally endorse this service!
As my company grows we are planning to stick with Minute Doc.
As we provide book keeping and administrative support to other businesses, we perform a lot of different tasks for different customers throughout the day. Using Minute Dock means we don't have to waste time figuring out what we did for who.
We can easily itemise our charges, showing clients how much time we spent on different tasks which they love, as they know exactly how we're spending our time to assist them.
Definitely recommend this one!
Customers like the breakdowns I can give them along with the details etc.
The ability to start and stop the timer whilst on the move is such a boon as I never have to try and remember how long was I at X's
The time-tracking functionality is completely painless and streamlined for our team. Because they don't have to fight with some horrible interface we know we're not having billable hours slip through the cracks.
The reporting and invoicing functionality is incredibly powerful too, our finance team can slice and dice the data as required and generate everything they need.
MinuteDock is the perfect balance of ease of use and power, we recommend it to everyone.