MinuteDock is an online solution to help people who bill by the hour track and invoice their time. 14 day free trial (and then from $16/month), check out MinuteDock.
Remember if you have questions or need assistance with MinuteDock, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, check out the MinuteDock frequently asked questions
The time-tracking functionality is completely painless and streamlined for our team. Because they don't have to fight with some horrible interface we know we're not having billable hours slip through the cracks.
The reporting and invoicing functionality is incredibly powerful too, our finance team can slice and dice the data as required and generate everything they need.
MinuteDock is the perfect balance of ease of use and power, we recommend it to everyone.
Customers like the breakdowns I can give them along with the details etc.
The ability to start and stop the timer whilst on the move is such a boon as I never have to try and remember how long was I at X's
As we provide book keeping and administrative support to other businesses, we perform a lot of different tasks for different customers throughout the day. Using Minute Dock means we don't have to waste time figuring out what we did for who.
We can easily itemise our charges, showing clients how much time we spent on different tasks which they love, as they know exactly how we're spending our time to assist them.
Definitely recommend this one!
As my company grows we are planning to stick with Minute Doc.
Integration with Xero is the pièce de résistance - invoicing time is a dream. The combination of MinuteDock and Xero makes our time recording and invoicing incredibly efficient.
We rely on MinuteDock and it has never let us down - I totally endorse this service!
2 year user and would not change it.
Great Export to xlsx, and I love the goals as it reminds my to record lost time.
Integration with Xero is great (8/10), but needs improving as I would like to add:
Product Code and Tracking ID into the Minutedock to Xero upload, so I can better analysis my time in Xero.
But best of all we LOVE the daily encouraging notes on the lighter side of life - bringing a smile.
have been using it for over 2 years now.
The real-time reporting is great, the time tracking painless and easy to learn and it's been reliable too - I've only ever noticed a couple of minor downtime moments in over 3 years.
The transparency of realtime customer-viewable timesheets is also a differentiator for us and helps us build 360 degree trust with customers on what they are paying for.
It allows us to easily track our time across the team, per project, per task, however we want to breakdown our reporting and QUICKLY output invoices through to Xero.
MinuteDock is superb, it just makes our lives so simple!
Priceless and highly recommend.
I recommend it.
Once you get used to the very very well thought out interface all other time logging software will seem like its from the 80's.
Great app by some smart people.
Stop your search for a time logging tool and get going with Minutedock.
It's rare I have any issues I need to speak to the guys at MinuteDock about but when I do they are friendly and helpful.
I'd be more than happy to recommend them and their service.
Invoicing used to be my most hated time of the month. Now with Minutedock - as long as I faithfully record stuff AS I DO IT, it is a breeze.
So much easier than trying to create a keep invoices open, or cutting and pasting data from my calendar.
Switched to minutedock and never looked back.
Xero is so good about being fast to enter data and being very keyboard focused. MinuteDock follows the same approach and this is a big selling point me.
Time entry needs to be quick and out of the way. That is exactly what Minute dock is. At the end of the week pushing invoices to Xero couldn't be easier.
If you working on an hourly rate basis or need to track project time on an hourly basis you can't get much better than this combination of MinuteDock and Xero. Well worth the money.
I also manage a company using Harvest and Xero, and I always dread billing time with that setup, but with MinuteDock I'm in and out in 10 minutes.
I also use it to prepare a client's monthly invoices which can be complicated, but MinuteDock takes all of the stress out.
It's a simple but powerful tool and I love how my invoices magically appear in Xero - it's super quick and super easy to use.
It is a pleasure to use so nice work MinuteDock guys :)
Awesome product, highly recommended!
Its integration with Xero is faultless and makes weekly billing of clients a breeze. This program truly deserves 5 stars.
Entries are a breeze too - use a form if you prefer, or get to know the shortcuts, and enter everthing in one go into a twitter-like interface. Or just use twitter itself!
The only downside comes from Xero, rather than minutedock. You cannot force a contact to be a customer in Xero, and a contact won't sync to minutedock until they are a customer. So you have to step through a silly workaround of creating and deleting an invoice in Xero just to convert a contact to a a customer so it ends up in minutedock.
The best part is being able to use natural language to enter time.
There will be suggestions, and I'm sure it will develop more over time - but provides me with everything I need to track time for clients.
The responsiveness and support by the MinuteDock team is also fantastic, with quick responses to any questions big or small and suggestions on feedback.
There's some room for improvement with customising views and sorting of contacts/projects and standardising or simplifying invoicing before it gets to Xero, but this will inevitably happen over time and certainly shouldn't put you off getting on board!
We would be lost without it.
Links with Xero smoothly and when I have had the occasional question or suggestion I have always had a prompt response
As well as customer tasks I also log my internal admin, travel, promotional activities etc.
This has meant that i can better track all my un-billable activities.
It is also great for tracking those tiny 5-10 minute tasks that you do for clients but may not remember to bill. Great product.
Any specific questions about integrating this Add-on with Xero are best directed to the Community page: Using Add-Ons - as this thread is for the review of Add-On Partners.
You might also want to have a look at the MinuteDock’s FAQ section of their website the answer to your question appears to be here: How can I change the default hourly rate for a Contact?
The only downside so far is that I didn't find this sooner!
I also love that I can track all of my non-billable time, based on activity, which means I can easily review where I am spending my non-billable time and work on improving productivity accordingly. I have set myself goals for non-billable time and these sit on my dashboard as well, so I know whether I have spent enough time on business development, or too much time on admin etc. The inner nerd in me loves this functionality!
Invoicing with minutedock is a breeze as well; with a few clicks I have my time exported to Xero where I send my invoices from - so there is a record in both Xero and minutedock that matches. If you bill based on your time and/or projects, then this is the tool for you, can't recommend it highly enough.
Now everyone has minutedock on their laptops and phones and I can just watch the hours getting logged throughout the day. Come the end of the month I just press create invoice, it gets sent to xero, and im done.
I cant imagine not having it now.
It's elegantly designed, easy to use, has great reporting, responsive customer service by people who know what they're doing (the developers themselves). We give clients access to the real-time view of the work done on their files, which helps to build the client bond.
We can use it out of the office on our laptops and smartphones and it's about 1000% better than the clunky office-bound database which was our previous solution.
It's so easy to record time that we're capturing more of it and it pays for itself several times over.
Personally I use it with LastPass so I can login from anywhere, have a strong password and not need to worry about remembering it.
The customers I work with love it as well. I'm often asked queries about time, what I was working on, particular projects and so on. I just pull them up in real time on my reports page and go through the query with the customer there and then.
I love that (as I work from home), I CAN forget it sometimes - and it sends me an email (that I check on my phone or iPad) and I can stop the timer from there and then adjust when I get back to my desk (and I'm probably sure I could adjust there and then - I'm generally too tired and not awake enough to put that much thought into it though!)
Helps keep a real look on the time that I'm billing.
Loving it! What a great app - and so easy to integrate into some great invoices in Xero!
Recommend it again and again and again! :)
The customer service both during the trial period and on-going is excellent. Great reports and graphs which show clearly what and who I have billed and not billed.
Totally recommend it to anyone who needs a time billing add-on for Xero.
The good stuff: Support staff is very responsive. I've only had one time in two years where it wasn't working/online, and that was brief.
The "huh" stuff: Integrating with Xero is easy but it's not without issues. For example, dates are clumped into the description field, and the tasks could be more integrated to the actual tasks or categories in Xero with very little trouble.
The bad stuff: NO MOBILE APP. The forked web version is useless, not allowing you to do much of anything beyond just recording time, which is clunky in and of itself, many times I've thought I've made an entry and it doesn't show up. I've asked and asked, and they have promised that a true app is coming, but that has been over a year.
BAD UI: This website UI is awful looking, and not intuitive. Having to jump around is a pain in the rear, and it just isn't very well designed. Plus it's really ugly to look at.
Disappearing Time: More than once I've had time disappear on me. This is about the worst part of this review as it has cost me money.
I'm going to be leaving MinuteDock end of year after two years of use. I would like more functionality, better design, and MOBILE, a truly MOBILE, useful app. Till then, two stars. Sorry to be the contrarian here, but I suspect a LOT of these reviews are from MinuteDock employees.
Thank you Minute Dock for being uber simple to use and working flawlessly with Xero. The UI is perfectly nice to look at and intuitive to use (not sure what David finds "awful looking" in his review above). In fact, Minute Dock was the most modern and aesthetically intuitive of all time-keeping apps that I explored. I haven't had the timer disappear on me, although I do often forget that it's on and receive a nice reminder email to go back and turn it off. I have asked three questions to support and each time I get a very swift, thorough and friendly reply.
...And no, I'm not a "MinuteDock employee". Just a happy customer from Sydney, Australia who had to change from FreshBooks to Xero a few months back and needed a timer that FB already integrates but Xero does not.
Definitely 5 stars. I'm very happy. :)
I would highly recommend trying this software as it is definitely value for money!
ok software look forward to see whats next,
Its not perfect but i think this is a winner,
What I like about it is not only tracking billable hours but also projects by time. We bill by project and this MD allows us to manage this well.
Finally, great service to help us get up and running and then with any needs or questions we have had--Jared has been great!
Can any minutedock users tell me a bit more about how the integration works? We currently use Freshbooks for time tracking and the problem is that the invoices are synced to xero using only one account code, so every month we have to re-code all of those transactions. Does minutedock sned the invoice out from it's own system or is it pumped into xero and then sent out automatically?