Shoeboxed transforms your piles of paper receipts into payables invoices in Xero by using reply paid envelopes or your mobile phone, check out Shoeboxed.
Remember if you have questions or need assistance with Shoeboxed, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, check out the Shoeboxed support centre or this page for information on connecting Shoeboxed to Xero.
Alternatively you can contact Shoeboxed via phone:
- 1300 00 1333 (AU)
- 0508 00 1333 (NZ)
- 1 (888) 369-4269 (US)
- +1 (919) 687-4269 (RoW)
I like the shoeboxed service because of the automation and online storage aspects of the service, however there are definately a few things that need tweaking/adding to make the service relevant and more than the files service now offered in Xero. The few tweaks needed I see are:
1. The shipping/delivery costs need to be extracted/automated as well as any other relevant fields, then exportable to Xero.
2. When exporting invoices to Xero, the invoice date then also defaults into the due date over riding the Xero payment rules we go to the trouble of setting up. Xero and Shoeboxed need to sort this out quickly. Each keep blaming the others API interaction.
3. The invoice number needs to be recognised and used as the reference # instead of the long and cryptic shoeboxed database reference, and then automated to be exported to Xero.
These are important features for me otherwise I will likely cease use of the shoeboxed service as it currently causes allot of manual repair work, negating the automation benefits in both systems. Almost as much work to just use the files feature in Xero and save the $$ subscription cost of Shoeboxed.
We finally resolved our concerns - by amending our general practices - but the recent upgrade has created so much drama. We cannot be the only business which Shoeboxed can't upload our scanned documents to the site, ready to import into Xero.
Has anyone had any problems with Shoeboxed since 25 November upgrade? It's so bad that we are investigating other products - there are a few out there partnered with Xero!
We'd appreciate any feedback or comments on your situation.
Increasingly, as I work with multiple Xero add-ons and related services, I find that service is the difference in smooth setup and ongoing operation for the client's business systems. Shoeboxed shines in this regard. No matter how I want to tailor the access by users, manage document handling and export with/for a client, or otherwise use the features offered, there is always a dedicated Shoeboxed representative that will engage with me to achieve the desired outcome. Rather than being just another subscriber being offered default solutions, my client's business needs are addressed with consideration to their particular requirements.
Then you have perfect document storage with no more need to keep endless boxes of paper plus access to each invoice in Xero with a simple click.
Shoeboxed is simply amazing and a must have add on for cloud bookkeepers.
Two things I would like to see:
1) The interface in Shoeboxed needs work - they could do with a UX expert to increase the usability
2) It would be great if more of the detail of receipts were extracted - like the description of the items or an overall description.
- Had to make an edit for the worse unfortunately
The only grievance that I have is that when you have a receipt in shoeboxed in a foreign currency then you export to xero it automatically changes it to your base currency in xero (which is always the wrong amount so I have to go in and change the currency back to the original currency so that I can reconcile. It would be great if there were an option to import in whatever currency the receipt was originally in.
When shoeboxed introduced a more tightly integrated product with Xero the time I spent on accounting dropped by hours in a month. No more frustrations with importing a csv file and no more manually choosing the correct accounts. Just make sure you assign the receipts properly the first time.
Also the customer support is outstanding. Five stars for Xero!
www.vinoandvangogh.com + www.marquindesigns.com
Not to mention a great team :)
Overall saving my clients time and money.I get excited that I don't have to find storage space every financial year, I can just copy this to usb or dvd to give the receipts to my clients. The team at shoeboxed is great, giving heaps of support when its needed.
Between Shoeboxed and Xero - I'm almost excited by doing my books now - who knew that was even possible!!