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Community > App Reviews >


Started by Xero API -   in App Reviews |eCommerce

4.9 out of 5 stars
Based on 49 user ratings
If you are a user of Xero and Airsquare, tell us how you are getting on and your experience so far. Any tips?

About Airsquare

The quick & easy way to create your own business website or online store. Sell products online and receive payment, seamlessly integrated with Xero. Check out Airsquare.


Remember if you have questions or need assistance with Airsquare, this is not the best place to ask - this forum is for reviews and feedback only.

See this page for information on connecting Airsquare to Xero.
For general support, check out Airsquare support

I'm involved in 2 Airsquare websites, and find it a great mix of having the core behind the scenes coding etc taken care of for you, with mostly enough freedom to concentrate on your own content and look. And I like the idea that I don't need to worry about what website technological changes may be coming up in future years - as Airsquare will take care of those.

Dave and his support team have been helpful and friendly to deal with - and when I've made a couple of improvement suggestions for the integration with Xero - Airsquare have been able to implement them pretty quickly.

I would echo another comment in that dealing with the reconciliations from Stripe (payments) could be better, and would love them to have another payment option where we could use existing merchant accounts with our bank and the lower payment fees.

However the automatic invoice creation in Xero is great, and a big help in eliminating manual entry mistakes.

If you're already a Xero user and considering updating your website - or improving your order workflow - then definitely take the time to look at Airsquare - you can make use of their free trial period to test it out.


Simon Kingston  

The Airsquare team always respond quickly and are a lovely bunch. We chose Airsquare because of the integrations with Xero. The Airsquare elements work pretty well and it's easy to add in your products.
I'd say the Stripe element integration into Xero isn't as obvious and the reconciliation can be a pain as Stripe take their fees out first so Xero can't spot the same transactions as being the same. Not really Airsquare's fault, but since they are the recommended payment processor you're kind of stuck wtih it.
The shop on Airsquare works ok, but it's not always easy to do shipping calculations, more granular offers and add-ons or if / then elements.
They are a good lot though and if you're starting out - they reply quickly and try to help. This matters a LOT.

Emma Godivala  

I highly recommend Airsquare! The seamless integration with Xero makes invoicing and reconciling easy. The team are responsive and a pleasure to deal with. Airsquare is a great ecommerce platform and easy to use. Peter

Peter Greenley  

We would highly recommend Airsquare! We have been using Airsqure for our events booking system since October and are really impressed, it intergates well with Xero and has saved us alot of time. The functionality within Airsquare is innovative, easy to use and backed up by highly responsive support from Dave.

We have seen an increase in bookings for our events since creating the new system.



Laura Timms  

Dave has been great to deal with. Super fast service and a great product. I’m using airsquare and Xero for a side project so having systems that work so well together is a massive help.

I would 100% recommend airsquare.

James Chapman  

I'm absolutely loving the software and the fact that when I contact them I'm talking to someone that is a decision maker and not just a person in the front of the computer.

Dave has been fantastic to deal with and assisting us with any questions what so ever. Every transaction that is made we can track in xero actively and any payments or refunds directly feed through to xero also.

David Diprose  

Airsquare provides a very user friendly, functional website - we are very happy with ours and often recommend it to others. We are new to Xero but have found it very easy to learn and really appreciate the integration with Airsquare. We do a lot of event ticketing and have found administration so much quicker, more professional and efficient. It has cut down the time required to raise invoices and reconcile payments and made the job much more enjoyable too.
Sarah Holmes
Nelson Tasman Business Trust

Sarah Holmes  

Being able to link Xero and Airsquare has been great for us. As well as allowing us to manage inventory better it's helped us flag a few issues in our business processes. Well worth doing.
This is on top of the overall workflow improvements that the link naturally provides.

Fraser MacLellan  

The integration of Airsquare and XERO saves us considerable time reconciling our POS entries and our accounting records. We operate from 4 separate sites and keeping our records reconciled used to be a bit of a mission. Now, everything falls nicely into place and chasing answers to the "what happened yesterday" question is a thing of the past.

Geoff Lovelock

Geoff Lovelock  

Being able to link Xero and Airsquare has saved our business quite a few inventory headaches.
I would highly recommend using this service for those starting in e-commerce because the sooner you have your inventory sorted, the easier it'll be.

Will O'Connor  

I think the integration between AirSquare and Xero is very efficient. Being able to generate Xero invoice/receipt on our behalf saves so much of my time.

Julie Chan  

The integration between Airsquare and Xero makes managing finances, and inventory, easy.
As a new business, the more streamline processes can be, the better.

Airsquare is always available for any support I require. And their customer service is next level amazing. A perfect combination!



Ashka Broeksema  

I am very new to the world of e-commerce but found the integration between Airsquare and Xero a breeze to setup and use on a day to day basis.

The support is fantastic and have answer many different questions swiftly even though I'm based half a world away.

Dan Williams  

Having spent time setting up a company website with AirSquare (which was much easier than I expected), I was delighted to find that we could link all the information to Xero when a customer placed an order and an invoice was automatically generated.
We had some minor teething problems which the team at AirSquare helped us resolve in record time and we haven't looked back.
I would highly recommend AirSquare if you want to sell products online and also use Xero.


Kelly Cahi  

Using airsquare made selling our products so much easier and online purchases already increased! We find it very user-friendly and easy to navigate. Dave and his team were very helpful and patient all the way through until it was all ready to go and to be launched. Having Xero integration available was one of the reasons to go ahead with airsquare as it makes your life so much easier as a seller to keep control of stock, purchases, invoices, tracking etc.!


Alexandra Beskid  

We've just moved our catering system from manual orders to an online system with airsquare, the process is easy and the time saving is huge. Integration with xero is amazing. Wish I had done it sooner.

Jonny McKessar  

Dave and Clare of Airsquare are an amazingly helpful team, we use their event registration system and they recently integrated it with Paypal and Xero, we were worried this could cause issues but needn't have, everything flowed smoothly. Dave always provides comprehensive and patient support.
Our Xero integration has made things sooo much easier, I have no hesitation in making a 5 star recommendation.
Nelson Tasman Chamber of Commerce

Trina Zimmerman  

I have been using Xero and AirSquare for the last nine months and we have found it a extremely good. Xero is a great system, but with Airsquare its event better. With AirSquare unlike other e-commerce system such as Shopify, it will autoamtically put the correct sold product SKU into the correct place inside Xero which allows us to use Xero to its full.

Setting it up was very easy. AirSquare support is very good, but in this case once we understood what we could do was not needed as it was simple to do.

Well worth a closer loot for anyone wanting to use Xero to the full.


Jonathan Bean  

I have recently started using Airsquare and have found the setup and support amazing! So user friendly and being able to integrate Xero makes selling products and accounting seamless!
Full credit to Dave whose support made the whole process so easy and I fully recommend Airsqaure to anyone wanting to set up their business with eCommerce capabilities.

Thanks so much!

Natalie Allam  

There is so much to like about Airsquare including its integration with Xero which makes online sales seamless for both the seller and the customer. Highly recommend this ecommerce platform.

Ben Monaghan  

I have recently started using Air Square and I find it a really easy web programme to use. The integration with Xero just tidies it all up and keeps everything together which has saved me so much time. I highly recommend using both together.

Corrin Miller  

We've found the integration really good - dead easy to set up as well. I like how information is shared between the two programmes, Airsquare raises an invoice in Xero with every online sale so it saves me time not having to do that. Really clean, smart set up. I'm a big fan of Airsquare - customer service is excellent and everything has been really easy to use/set up.


Kristina Naden  

Like others here I have found the set up very good. Generally flexible, a couple of hiccups along the way which have been fixable, a nice addition to our business for those clients who like to order via the key board

Don Good  

We are very happy with Airsquare. It is easy to setup, flexible and integration with Xero works seamlessly. I have had only one occasion to seek support, as everything seems to work so well, and endorse the comments elsewhere in these reviews that Dave is very responsive and helpful.

Great product and service.

Whitford Hockey Club

Paul Tang  

I recently linked my Airsquare website to my Xero account and I am very satisfied with the result.

One of my business goals is to automate my business processes. The combination of Airsquare and Xero has achieved this for me with regards to capturing customer sales details and generating invoices, etc.

Dave and his team have done an awesome job with the Xero integration.

Greg Barnes

Lyn Barnes  

Have to say Airsquare has surpassed my expectations. I was able to create a donation site for my kids school to accept cash donations as well as online, all purchases are reported back into Xero. Capabilities to import and export product items saved weeks of work over what my wix store would have required. I am able to track and report on donations for all the students at every level with ease. Parents are happy with donation receipts immediately emailed and ability to receive reports for all donations for their kid. Teachers are happy getting reports for total donations for their classroom to award students for their effort. Volunteers are amazed at the ease to enter cash donations and the donations immediately associated to students. Realtime monitoring of donations has been exciting. All the technical capabilities make Airsquare great but having Dave there to support you makes Airsquare AWSOME!!

Chris Lloyd  

After a terrible experience with another website/e-commerce provider we went looking for something that would be easy to use, look professional and would integrate with Xero. We came across Airsquare and not only did it tick all the boxes, but the outstanding customer service from Dave confirmed for us we were on the right track.

We love our new Airsquare site and the integration with Xero has been such a time-saver. Highly recommend!


Stephanie Joblin  

As everyone else here has commented, this is a really neat feature and saves a great deal of time. It works just as it says it does, effortlessly. It also gives a professional looking shine to your customer-side communications.

Customer service at Airsquare is top-notch - actually it's like having your own developer right there. Need a tweak for your particular circumstance? Boom, it's done.

Couldn't be happier.

Many thanks from the chikitea.com team.

Mark Tanser  

We are extremely happy with our fast migration of two of our sites to Airsquare.. The integration with Xero was an initial key factor that made us discover it, but within the space of just 5 weeks we have relaunched our wholesale and retail sites. We have already saved a job role of rekeying invoices and stock adjustments to keep up with online sales .. It is now seamless. I can spend that money now on marketing.

On top of this the customer service from Dave has been excellent. He is also very responsive to new ideas and suggestions. I highly recommend Airsquare.


Paul Aboud  

We spent a pretty penny a couple of years ago to try and have an all-singing, all-dancing website. The upshot was that it never really did what we wanted. In the meantime we moved from Sage to Xero, and in turn discovered Airsquare.

What a revelation!

I built the website myself (with no prior knowledge or experience), along with the odd bit of help and advice from Dave.

The Xero integration is seamless, and the new inventory 'resync' function is more than acceptable while we wait for Xero to catch up!

Paul Farrant  

Highly recommended! I have used Airsquare, integrated with Xero, for over a year now and only have good things to say about it. The functionality within Airsquare is innovative, easy to use and backed up by highly responsive support from Dave and Clare.

Debbie Riley  

I just want to say a huge Thank you! to Dave at Airsquare for such a wonderful programme. It certainly has made my life so much less frantic and more organised. I have been operating for about 6 years and until now have utilised a website programme operated from overseas. They were good and initially I was very happy with our site, although as our company increased in size, I noticed the process was extremely time consuming. We had less time, so I needed leverage!! There had to be a better way!

So I started using Xero about a year ago, that certainly helped with the accounting side - then still swamped and needing solutions, I decide to search Xero for integrated websites. I checked out quite a few.....Airsquare was undoubtably the one for us! I even said to Dave, ok so why should I choose you over the others on offer, and he told me! It really is incredible the time savings it has created for us. Almost everything in our business is automatic and paperless now and runs so smoothly. Having lunch with a friend or a coffee now is possible everyday thanks to Airsquare!! I was always running, now I feel I am in control and still calm, even with those really hectic days!

In particular for me, the seemless integration from the website - automatically to payment - automatically to Packing list - automatically to invoice has saved me at least 10 hours a week. The programme also automatically saves the customers details in the database. Plus, plus plus..........

We also offer certain events, like exhibitions, workshop etc, and so we need to sell tickets and take bookings, for this we used a separate system, once again Airsquare has a seamless solution to the issues caused by the lack of integration . It is simply quite Brilliant!.

Dave, put me on to The Marketing Studio, to help me set up the website, although I could have done it myself, it was a huge website and I didn't have the time. They too are amazing, and are still helping to tweak bits and pieces to ensure its always working for me in the best possible way!

Last thing, I would like to say is that often in my experience, one gets a lot of promises and not always the delivery! This is not one of those cases!! AIRSQUARE completely surpassed my expectations

Needless to say, I highly recommend AIRSQUARE!! SIMPLY BRILLIANT!

Shona Lyon  

We have worked with Airsquare for over a year now and are more than satisfied with the success of our site, and the level of background support Airsquare provide. Cyclewerks process both retail and wholesale orders through our Airsquare website, with seamless Xero integration linking customer details, creating price tier specific sales orders, auto emailing invoices and updating inventory. Airsquare understand the high standard required for website and accounting system integration and efficiently deliver this. I highly recommend working with them.

Bryce Lorcet
Cyclwerks Distribution www.cyclewerks.co.nz

Bryce Lorcet  

I highly recommend this platform for website only OR for eCommerce. It is extremely user friendly and looks fantastic. The eCommerce cart & store is easy for customers to navigate.

Customer support is excellent; Dave is always very helpful and replies quickly.

Best of all my websites have received a lot of positive feedback and customers are finding my business!

Amy Hooke
Off The Hooke Bookkeeping www.offthehooke.com.au

Amy Hooke  

I've used a number of CMS before and Airsquare is the absolute stand out for me. It's so easy for a non-ICT person to monitor, update and even create. It's the only CMS I've actually enjoyed working with.
We've received so many complements about our website from the public. People like how it looks and how easy it is to navigate. Airsquare works seamlessly with Xero, and although we've only recently added the eCommerce capability, it's been working like a dream. The reporting is great and their support is excellent!

I highly recommend Airsquare.

Cherie Jacobson  

This is my third Airsquare website and my first with Xero integration. Makes things so easy and Dave and the team at Airsquare are only a quick email away and are always so helpful! Airsquare is easy to set up and load products.

I have downloaded the Tablet App and very excited about sitting down and having a thorough play this weekend!

I cannot speak higher of Airsquare and recommend them to everyone that I meet.

Sharon Devery
Cake My Day

Sharon Devery  

As a new business we looked at a number of different options to launch our eCommerce website.
After looking around and having a trial, we found Airsquare to be amazing! Not only was it easy to navigate and create our own website, the quick customer service we received was outstanding! Any niggles or questions, they were there in a flash to help us out.
When we saw that they integrate with Xero our lives became even easier as it creates an invoice and enters straight into our accounting software...EASY!
Thanks again Airsquare!


Dry Cuffs Ltd  

mypopculture.co.nz recently added xero to air square and are happy as, our accounting just got a whole lot easier, so nice that everything talks saves a ton of time :)

Zoe Gaudin  

We have recently aligned Airsquare and Xero and have found the process smooth and easy. As a company new to this kind of software and accounting, we were relieved at how simple it has made things. Tracking transactions from our online shop to money in the bank is fast and efficient, and more importantly, safe!
The team from Airsquare have helped us, maybe even nursed us, along the the way and continue to offer great support should we need it.
Toby Wild
Moana NZ SUP Ltd

Bridget Wild  

Last year, I had to set up an on line shop and website for my business so we choose Airsquare. We picked Airsquare because it was affordable, easy to use (especially if you lack computer knowledge) and had Xero integration.

I have found it so easy and time efficient having the Xero integration. Both products work well and compliment each other extremely well. They are both so user friendly. So easy to keep track of transactions in the bank account and on the on line shop.

Ali Brenton-Rule  

As a new and small business, we looked at a number of different platforms to launch our eCommerce website on.
After trialing a few, we were really impressed with the feel and ease of Airsquare. We wanted to make sure that all of our business flowed smoothly and efficiently. Airsquare helped us do this, not only by the extremely simple integration with Xero, but also other add on's.
The customer service from Airsquare is one of the best we have come across. They are extremely fast at giving you support and you feel like you are speaking to genuine people who care about your business.
Gareth Richardson

Gareth Richardson  

I conducted a thorough review of a number of websites across the globe and found Air Square the best (like some many Kiwi products nowadays). It has a painless and simple process to commerce building your own website, especially where you need many SKU’s with your site as I have to. The added advantage is their support, fast and quick with their replies and they make it so simple to understand.
I fully recommend them for your website answer
Barry Antees

Barry Antees  

‘We use Xero as our accounting software and Airsquare as our database and database management. The integration between Airsquare and xero has been helpful as we can match our event tickets bought by customers online automatically. Xero also sends an automated receipt to a customer once they have bought a ticket on the Airsquare website. One downside is matching up transactions on Xero has been difficult as business name is listed on Xero and customers name is alongside ticket in Airsquare. However we can search each one individually on Airsquare just takes time. Airsquare has been helpful in assisting us when needed if we have any questions about the integration . Get back to you within just a couple hours.’

Anneka Rowe  

I currently have 2 web sites with Airquare which integrate with Xero. I think they are fantastic. Their sites are easy to create, user friendly, easy to the eye on the internet and completely functional. Dave and Clare are so helpful and their response time is amazing. With all programs being cloud base it can be a little scary and to know they are there for you is so reassuring. I am about to start teaching a 3 day course and one of those days is to instruct my attendees on how to us Airsquare and to integrate it with Xero. Well done Airsquare.

Cate Coote  

I explored a number of eCommerce websites that integrated with Xero and finally selected Airsquare because of their strength in some key areas of functionality for us, such as the ability to sell digital download products. A good range of payment methods are offered such as PayPal and eWAY payment gateway.

We decided to make a slow transition from our old site to Airsquare, and to iron out any problems along the way. During this process, most issues we encountered could be solved, and in this regard, I can't speak highly enough of Dave and the support team. They respond to queries very promptly, going beyond the call of duty and have even added functionality to the CMS and webshop for us where there was wider potential benefit to other customers.

The ability to make changes to our many hundreds of products by spreadsheet upload, was a particularly welcome and time-saving area of development that was recently introduced.

The site is good value for money and the price just got even cheaper when previously premium add-ons (eg Xero and MailChimp) were included in the standard subscription.

We're very happy with how the Xero integration works and have no hesitation in making a 5 star recommendation.

Neil Cornick  

Whist researching website platforms for a new eCommerce website, we came across Airsquare. Right from the start Dave and the Airsquare team were uber helpful and recommended one of their lovely templates that suited our products and site needs perfectly.

Once we were up and running, we found the administration of the website very straight forward and easy to use. There's lots of helpful advice available within the websuite, including lots of extra guidance that goes above and beyond day to day administration. The connected services section is very helpful, in particular the Xero accounting platform connection, which is seamless and saves so much time administrating invoices.

Even though we're based on opposite sides of the planet, we've always felt we've had a very personal and professional service. Shield of Joy would highly recommend Airsquare for anyone wanting a quality, value for money website supported by superior customer service and a team that really know their onions.

Shield of Joy

Andrew Sainsbury  

Airsquare does what it says on the tin with pizazz: great functionality, easy to use platform, online shopping and integration with Xero. But what really sets Airsquare apart is their good, old-fashioned service. Dave and Clare are literally at the end of an email or phone call with timely, helpful support to make sure everything is running like clockwork. Personalised service is worth its weight in gold and I'd definitely recommend Airsquare.

scott johnston  

As a small business user using MYOB for many years I took the plunge and signed up with Xero, and what a world of difference this was. This started to open my world on the endless possibilities of fully integrated systems that assist and make like easier, faster and more efficient for SME’s.
Next step was to find an application that would make our life easier with our out-dated homebuilt website and to cope with the ever increasing online sales we were experiencing. I put out the SOS on Xero’s blog and Dave from Airsquare contacted me regarding his company’s software application.
We used Airsquare to fully re-build and re-design our website ourselves and now we have total control of the site with the ability to make any changes at any time. The site has great widgets, templates and an e-commerce package/stock system that is so easy to use.
We rushed to build our site in a week to re-launch at the Food Show and Dave was very helpful at all hours to assist my ever increasing thirst for knowledge with not only answers but suggestions and ideas. I have never experienced such personal hands on online help before and I think that that’s what makes this application user friendly and quite special.
Now not only do we have a great website with an e-commerce package but the interface between Airsquare and Xero is brilliant for alerting of new sales, invoice generation, shipping, tracking and stock management. Dave still lets me bother him when all is up and running with my random questions and ideas.
A great package and highly recommended

Michael Chinnery  

We spent time researching various website and eCommerce providers in an attempt to simplify our online presence as well as have a professional looking website. Airsquare ticked all of the boxes with a easy to use CMS, a range of great page layouts and a seamless eCommerce platform.

The website launch process was simple with content population and easy integration of rich media and widgets making the website more interactive for users. We are continually learning new aspects to the website back end and enjoying the experience of Airsquare.

In addition the customer service from Airsquare has been very helpful and supportive with regular emails showcasing new features and possible improvements we can make to our website. The Xero integration has been very helpful which makes life easier for our admin team. I highly recommend this tool.

Paul Daly  

Hey there

As a long time Xero user (well, over 3 years!) we are always looking to streamline our workflow and when we opened our first transactional website we looked for a solution that would integrate smoothly into our business processes. We came across Airsquare as it ticked most of the boxes, it has seamless integration with Xero and looked very simple to set-up and get selling.

We signed up for the Airsquare trial and immediately we created a simple site that was on brand and enabled us to quickly list products for sale. The payment side, with clients able to buy via PayPal or bank transfer, is super simple and easy to track.

Airsquare is great and we continue to invest time in making our site better and learing all the time. This is helped by Airsquare having the best support I have ever come across, the day we went live we had a few issues that needed resolving and I was able to work with the support team directly to get everything resolved. They are also there to help suggest tweaks and make your journey as smooth as possible. The integration with Xero is very, very simple and just works, nothing tricky or cumbersome.

If you are looking at Airsquare and it ticks the boxes then I would recommend it, its been a totally painless journey to getting our first transactional website!

Thanks, Tim


Tim Williams