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BigCommerce by OneSaas

Started by Xero API -   in Add-on Reviews |eCommerce

3 out of 5 stars
 
Based on 3 user ratings
If you are a user of Xero and BigCommerce by OneSaas, tell us how you are getting on and your experience so far. Any tips?

About OneSaas


Seamlessly synchronize BigCommerce web store sales and customer data to Xero with the OneSaas BigCommerce integration, check out BigCommerce by OneSaas.

Tip

Remember if you have questions or need assistance with OneSaas, this is not the best place to ask - this forum is for reviews and feedback only.

For general support, check out the OneSaas support centre or this page for information on connecting OneSaas to Xero.

Big commerce isn't syncing with onesaas, I am recieving the following error

BigCommerce - EQUIPFIT Failed
Information Products: Preparing to retrieve data ...
Error Error during synchronisation. BigCommerce - EQUIPFIT could not retrieve Products updates: Could not communicate with 'login.bigcommerce.com'.
The remote server returned an error: (406) Not Acceptable. See Online Help
Information Orders: Preparing to retrieve data ...
Error Error during synchronisation. BigCommerce - EQUIPFIT could not retrieve Invoices updates: Could not communicate with 'login.bigcommerce.com'.
The remote server returned an error: (406) Not Acceptable. See Online Help
Information Product Stock: Preparing to retrieve data ...
Error Error during synchronisation. BigCommerce - EQUIPFIT could not retrieve ProductStock updates: Could not communicate with 'login.bigcommerce.com'.
The remote server returned an error: (406) Not Acceptable. See Online Help

Are you able to please help me with this as the online help from Onesaas didnt help.

 

Moana Shepherd  

Hi Moana - this page is specifically for the review of BigCommerce integration with Xero.

If you'd like help from our Community users about this integration, you're more likely to get an answer here. Our Support team will also be able to help you with any Xero BigCommerce integration problems - you can send an email to them at support(at)xero(dot)com :)

If this is a question about OneSaas and BigCommerce, you'll have to get in touch with them again - as we aren't able to help you with questions outside of Xero.

Hopefully you can get your problem sorted asap! Thanks.
 

Brittany H (Community Manager)  

Hi

If I know what I know now I will never use Onesaas for integration. It fails constantly and isn't as smooth as it should be. I work with two clients and to get the issues sorted out is always a nightmare. The help desk from Onesaas isn't that helpful and we are running it now for over 6 month's and we still need manual intervention to get things through to the systems.
 

Alida Prinsloo  

One Saas works great - integrating between Bigcommerce and Xero - There are times when a user changes something but it is easy to go into Onesaas and fix it.
 

Naadia Jackson-Amiga  

Been using Onesaas and Xero for over a month now and working great, saving a lot of time and the guys in support are very helpful to get things running right
 

Peter Byrne