Carry The One
Seamlessly import sales from your online store into your Xero account. Supported systems include osCommerce, CRE Loaded, Zen Cart, Magento & Shopify, check out Carry The One.
Remember if you have questions or need assistance with Carry The One, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, contact the Carry The One support centre team.
Initially we tested multiple integrations to see what would provide the best integration for our needs, and we narrowed our selection down to two options. Both were good, but each one missed a key feature that the other supported. I contacted CarryTheOne to ask why they didn't support the missing feature and within a couple of days they had updated their integration to include it.
Throughout the time we've been using the product there have been new features added (e.g. Shopify POS support and auto-posting Xero transactions for payment processing fees) which go beyond the basic eCommerce order integration.
I've contacted CarryTheOne support a couple of times about unusual scenarios generated by our order data, and their response has always been fast and very helpful. Most of the time this product works so consistently that we don't have to give it much thought.
UPDATE, after an apology from cto, i am re-trialing the software. cto had had a few problems with major fixes with an extenion for bigcommerce. i have accepted there genuine apology and have spoken to them via skype, with perfect customer support. I am changing this review from 1 star to 3 stars at this present time and once has sampled the software again, may very well change further.