About DEAR Inventory
Enables you and your team to manage all products, customers, suppliers, contacts, purchases and sales in one easy-to-use system, check out DEAR Inventory.
Remember if you have questions or need assistance with DEAR Inventory, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, check out the DEAR Inventory support centre
FWIW, we are located in the US and working in DEAR is very snappy.
Therefore also the inventory value in xero is different to unleashed value. DEAR solves that very nicely by recording the initial receipt at COG zero value and it is only finalised when you decide all costs are in and correct and then updates all previous sales invoices with the new cog so your GP is correct.
DEAR's most important features to us are multi-currency, Multi-user access, volume of information that can be added to each product and the ability to manipulate invoices to show the information that we require. Coming from MYOB, its taking a bit of time to get used to the new flow, but I am enjoying what the system can give us.
Support has been absolutely amazing, super quick to reply and even making changes to the system to make it more suitable for us!
Just moved from Unleashed and took a day to move everything over and could not be happier.
Keep up the good work!
I am quite happy to have tried Dear. The simplicity, speed, and cost made it easy the and obvious choice. Other solutions charged too much money for very little value. I think you have found the right balance between features and price.
Keep up the good work!
DEAR's Customer SERVICE is Awesome !!
support team help me setup everything from the beginning, answer all my questions ! fixed up all my issues.
Thank you DEAR inventory Support Team
As a clothing, footwear and accessory wholesaler/distributor, our main requirement is the ability to create multiple variations of the same SKU, a solution that few inventory management systems offer. We had been looking for a cloud based, SAAS (software as a service, pay monthly) system that offered this ability and integrated with Xero for the past four years however found nothing cost effective on the market. Dear's Product Family section allows you to do this quickly and their system doesn't fall over at 50,000 sku's like so many others.
I cannot recommend this system enough, especially to others in the clothing or footwear industry, who have the same requirements as ourselves. Great job Dear!
Not sure how else to reply to your question other than editing my review... Yes, Dear has multiple suppliers per single SKU, with individual purchase prices so it sounds like this system would suit your distributors requirements.
Any insight would be appreciated.
As a food distribution company being able to set expiration dates is priceless. Purchasing is simplified by a Reorder list on the home dashboard. We sleep better at night now because we know exactly where we stand with our perishable inventory and our other assets.
Mike Pinkus, CPA, CA
ConnectCPA, Chartered Accountants
We transitioned from QB Enterprise to Xero & DI. The product that we sell manufactured in FDA traceable lots, and has an expiration dates. The startup of the system takes some time, especially with lot tracking enabled. The previous methods our team used for tracking inventory was pretty loose (not in a good way). Fully implementing the DI system took about 30 hours upfront, but is now paying off with better control of stock.
The system does have an issue with maintaining a connection with Xero, for whatever reason. I have to login in about one or twice a week to re-establish the authorized connection between the two systems. There is no real indication of what, if anything, is triggering this issue.
Other issues that could be addressed:
1. Cost per unit of more than two decimal points - this may be a limitation from Xero, but we have products that may be sold in fractions of a cent.
2. Automatic conversation of units of measure - I think this is on the development radar, but I am uncertain. An example would be taking one box of candy bars, and dividing cost & quantity to sell individual candy bars.
3. Handling zero cost inventory - can't do it on an ongoing basis.
4. A bit spendy if limited number of users, less so if you have lots of users and/or locations.