Intuitive job management software designed for tradesmen by tradesmen. Quotes, schedules, invoices, timesheets, GPS tracking and seamless integration, check out Fergus.
Remember if you have questions or need assistance with Fergus, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, contact the Fergus team
I've had a look at the Fergus app site but can't find mention of pricing. Can you please advise?
at $50.00 each
at $40.00 each
at $30.00 each
Time sheet only
at $10.00 each
In the 6 months since these reviews were posted, we've made a lot of huge improvements based on user feedback. While we had a bit of a rocky start, we've redoubled our efforts in customer support and are constantly making improvements to help run your trade business better.
If you have any questions or concerns, feel free to contact us at firstname.lastname@example.org
We are absolutely committed to meeting our customer's needs
Andrew - Fergus Supoort
I agree with some of the comments above that it can be confusing to start with, but that is no different to any other program that I have tried.
It is a well rounded system and is always developing and improving. The Fergus staff take advice about how they can improve the program, as they know not everyone operates the same.
We are now invoicing daily, as the staff are the ones generating the draft job sheet/invoices, and then we only need to down load our daily supplier invoices, check them against our packing slips, which the boys would have taken photos of, and check the Van stock used, (hopefully the staff have entered this for us as well), and invoicing is ready to be sent out.
The monthly cost of the systems is out weighed by the increased turn over, and profit generated by timely invoicing and tracking of budgets etc. There is a cost in having to have ipads, and phones, but this too is out weighed by becoming a paperless business. My office is now something I enjoy being in rather than the work space I hated, when I saw the mountain of paper work before me i had to attack.
Quite often, i will be waiting on site for a meeting, and I can turn my Ipad on and check 10 or so draft invoices for final billing. Can't get more efficient than that. We are now looking at making our server cloud based as well, due to the instant accessibility of it by this means.
I find the IT staff at Fergus easy to deal with, and they have integrated a couple of things we have suggested already. ( Asked for by our accountant ). As this system is designed by another tradesman, I feel it will only get better.
As we also use Xero, being able to sync seamlessly is crucial for our accounting.
Using Fergus saves our tradesmen a lot of travel time, as they no longer need to come to the workshop very often to get job information. They can get all job info in real time from wherever they are, they can easily go from one location to the next with all info in the palm of their hand. Not only that, they are able to eliminate paperwork by entering details to their iPad onsite, even entering in packing slips. This means the office can see exactly what materials have been used and completed jobs can be invoiced the very same day which is excellent for cashflow.
The job calendar is very easy to use. From entering jobs to shuffling around the day/week .
Each job has a history so you can see who has done what and when.
We feel the rates for Fergus are very reasonable, especially as it creates an efficient workflow and helps to improve cashflow.
Whenever we have any queries or suggestions, the team at Fergus are always quick to help out, and grateful for any suggestions.
I would definitely recommend Fergus to any tradesmen to help streamline their business
I have to admit I was a little nervous at the idea of a paperless system when we first transferred onto it, having worked for 25+ years with paper invoices/job cards etc.
However, having worked with Fergus and xero for well over a year now, I would not go back to the old system! Everything is so instant with Fergus... from creating jobs & scheduling in the calendar (including making changes), to invoices which sync to xero, to bank reconciliations which then sync customer payments back to Fergus.
And entering merchant invoices is so much easier with the 'drag and drop' option - it used to take ages having to manually enter all that info whereas now its just a matter of seconds. And for those invoices to sync to xero also again is so time saving.
I've heard some people thinking it costs a lot for each user in Fergus. I disagree. The amount of time saved by having all this info instantly transferred, it saves masses of admin time for both admin staff and the tradesmen. Time is money in business. Which means the tradies can spend more time on chargeable jobs rather than on the admin stuff they used to have to do. Not to mention the time/fuel saved each day with the guys not having to call into the office to pick up job cards as its all on their ipads/iphones. Its definitely worth the outlay.
Anyhow, i'm looking for trades app to manage the guys on the road, Geoop has some great demo videos, really sells i can't see anything on the fergus website that demos the product, just a try it for free...
chuck a video up guys so we can see YOU demo the product for us.
No rating given - Cheers Andy
What sets Fergus apart from the rest is that they listen to customer needs and then create a robust change to fit the need.
Fergus lets you start small (and free!) and supports you as you grow bigger.
I'm very happy and refer Fergus to all trades focussed friends... except my competitors
There are two features that we love the most. 1) Being able to take photos on the tablets and have the photos save directly to the job = no coping files etc. Can email them directly to insurance agents and the client etc. 2) The drag and drop feature for importing supplier invoices and price files. A huge timesaver there too.
We have been using FergusApp for some time now and Im amazed how well they listen to requests, and they have adopted many of my ideas. The team really care about their clients and always seeking ways to help with training etc.
I have complete faith that they will continue strongly.
I work for a event company and I need to track our expenses and income for each job to P/L to ensure we are doing okay with our budgets. Can anyone recommed an add on that will work well with an event company?
Thanking you in advance for any help
Had a meeting with simpro and yes its very powerful but not suited to small business and more for the larger companies, but looked like I had no other option, one last search and found Fergus.
Honestly the experience has been the absolute best, there are no limits on custom price books/lists, have now entered over 400 and still working on it, have built what they call my favorites out of the inventory & quotes are an absolute breeze, not only is it quick but has so many option to show/hide line item prices, to entering manual prices, to entering price lists which they downloaded into the system from my wholesalers. I now have thousands of items from my wholesalers in Fergus & from the main page can do a quick search to find any item and price at any point. Scheduling is an absolute breeze as unlike other programs Fergus has a list of your current jobs next to the calender so its as easy as dragging it to the desires date. Reports from business overview to customer report to employee performance reports is just a click of a button.
And ontop of all this you have direct numbers to people you can actually talk to & Fergus paid me two visits to go through the program at my workplace.
HONESTLY DONT WASTE YOUR TIME WITH ANYTHING ELSE, I HAVE WASTED OVER A YEAR PLAYING WITH BUSINESS MANAGEMENT PROGRAMS THAT DONT WORK, FERGUS WORKS!!
If we have an issue we either ring or email Andrew and he has the answers or will sort it out quickly. They are happy to hear our feedback and we are happy to see that they have listened when we get our regular updates.
For the first 7 years we had a Manual system with MYOB and it was very time consuming. We switched to Geoopp for a year but as we were still using MYOB it did save time but still cost a lot of time to run.
we looked at changing to xero but Geoop did not look like it would seamlessly integrate so after a lot of home work decided to go with Fergus.
The first 2 months were hard but mostly because we were running old system as well as new to make sure all worked well.
Fergus staff were there to help whenever needed although I found there system very easy to adjust to. They are constantly asking for feedback on how to make it better and implementing these ideas from there customers which is great.
I have found this system saves me a lot of after hours invoicing and importing Merchant invoices is a breeze (we use 4 main ones and i can do all 4 in 10min). Job management is easy and back costing jobs is very simple too.
I would not hesitate in recommending this system and xero.
Like anything new it takes a we while to learn and set up but once you have it is incredible.
Go you good thing.
Cable Systems and WifiPlus
With Fergus everything is at your fingertips and easy to manage. Dealing with suppliers invoices is now a breeze. A couple of clicks of the mouse and the info is imported direct to the job card, already priced, and sent to Xero at the same time. A massive saving in time and effort.
Client invoicing is easy too, with invoices going out much faster than ever before and with less stress.
The implementation was a lot easier than I expected, everyone was up and running pretty quickly and enjoying the benefits. Even the older guys who weren't as tech savvy as the young ones soon got the hang of it.
The Fergus team has been very supportive and open to feedback. It's obvious they intend to continue to develop and improve the system, which is exactly what you want in a business tool like this. It's given me the confidence I have chosen the right software to manage our business into the future. Highly recommended.
Support has been fantastic so far and they are quick to get back to you with any questions.
The main thing that need improving is the timesheet/time tracking part. It needs to be easier for guys on site to enter times for jobs, I think the mobile app is a bit cumbersome to use. The ability for employees to enter times to a job that they have not been already assigned to would also be good, things change at work and the boys can get sent to a job they havnt been to at short notice.
It would also be great if it sent time entries directly to Xero so time sheets dont need to be entered into xero to do your staff wages each week. I was told this is something they might be working on anyway.
If that gets sorted I think Fergus would be a near perfect job management tool.
Fergus is beautiful job management software, matching nicely with Xero's beautiful accounting software.
A+ support. Great interface, and very well thought out.