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Community > App Reviews >


Started by Xero API -   in App Reviews |Invoicing + Jobs

4.6 out of 5 stars
Based on 49 user ratings
If you are a user of Xero and Fergus, tell us how you are getting on and your experience so far. Any tips?

About Fergus

Intuitive job management software designed for tradesmen by tradesmen. Quotes, schedules, invoices, timesheets, GPS tracking and seamless integration, check out Fergus.


Remember if you have questions or need assistance with Fergus, this is not the best place to ask - this forum is for reviews and feedback only.

For general support, contact the Fergus team

After using google calendar and a spreadsheet to manage jobs and quotes, I was blown away by the time saved and organization Fergus brought to my one man Electrical business. I really do save many hours per week sitting behind a computer and get to spend that time instead sitting with the family. It also syncs really nicely with Xero to give you a good snapshot of your operating costs and profitability/margins etc.
I highly recommend Fergus to anyone looking to save some admin time and who feel unorganized like I used to.

Troy Barrett Electrical  

I couldnt imagine work life with out it. I signed up to fergus from day one when I set up my company. with the intergration with my wholesalers and having the ability to keep track or labour and materials and it makes Quoting and Invoicing a breeze. I would give it 5 stars but I want to be able keep track of stock levels.

Troy Weatherup  

Been with fergus for 5 years and love it.
Best move we ever made.

Steve McMillan  

Much better than other platforms we tested. Been with Fergus for about 3 years and very happy.

We manage our team and jobs really well. 100% recommend for service companies.

(one thing that needs improving is integration with marketing apps to help business grow with automation)

Michael Coates  

Not quite the right place for chat, Rose. Reviews threads here, only allow you to post once, so it'll be pretty difficult to have a conversation with anyone.
There's certainly other avenues though! - Links to Fergus's website, in the top post above may cover your question here, or you could also come over to Xero Central Discussions to seek advice and conversation with peers in the community, there. :)

Kelly M (Community Manager)  

I have a question. Is it possible to view all previous invoices for a customer while using the Fergus mobile app?

Rotorua Pest Control  

Is a outstanding system wished I had started using it a long time ago

Dale Healy  

Hi have only been using Fergus for a couple of days and already very impressed by its capabilities. I can see many different applications to fit many different business’ unique requirements, this comes from working in a medium to large business offering many facets and using Smart trade as well as most recently working for a brief time in a small business that was using Tradify. After using both and already trying to break Fergus I can confidently say that it’s definitely money well spent in order to make life easier and less stressful for not only business owners but your staff’s too!! And the Xero integration is 👌👌

Cain Johnston  

Found Fergus very effective for job management. There are a few aspects that we feel could be developed to enhance the capability for our particular field (HVAC), but as a job management software we find it to be exactly what we need, booking, scheduling, loading products against jobs, invoicing, follow ups, making business easy and less stressful.

Administration King Cooling  

Fergus is the best job management software I have seen we have a team of UK based plumbers and gasfitters and can not recommend this highly enough.

Cameron BURT  

Powerful Software and great support. Have been using it for a few months for our business with 3 tradies on the road.

Daniel Brennan  

As a tradie running a business with very limited admin and book keeping knowledge I have found Fergus and Xero to be brilliant. I may not Fergus to its full potential but in the 2-3 years I have been using it, it does everything I want. If I do get stuck on something I ask the Fergus help chat and they get back to me very quickly (I am in WA so there is a big time difference to NZ)

Phillip Mancini  

Hi, I have been using Fergus for about a year. It has proved to be exactly what I was looking for. I spend less time on the laptop and more time with the family. The support is great I always talk to someone helpful immediately. Big thumbs up from me.

Ronald Overdevest  

We are a plumbing company in Brisbane with 10 staff - We have been with Fergus 12months. It is excellent and doesn't have any of the downtime/system issues we were previously experiencing with GeoOp's updates (regular). The higher cost of Fergus easily balances out for us as we don't double handle invoicing anymore- we send invoice from Fergus to customer and it links with Xero...with GeoOp we had to create in GeoOp to send to Xero and then invoice again out of Xero to customer...was a huge time waster.
The before sales staff spent a lot of time with us going through the setup- so when we went live it didn't take long to get the hang of it.
The after sales service has been great too- always get a response in reasonable time.
Would recommend without hesitation.

Tony Bonehill  

Very interactive and easy to use

Michael Wilson  

I have found fergus very easy to use for not only the staff but the paperwork. I do think that there are a few niggly things that can use some improvement but I know fergus is always trying to make the app as easy as possible.

Chante Basson  

I am the director of a small electrical company in Auckland.

I have found Fergus an amazing app. A little bit confusing to get into to start with, bu their helpful videos are great and give you all the pointers you need to get going. Once that was past, Fergus was easy to use and has save me so much time.

I couldn't recommend Fergus enough.

Peter Simpson
Simpson Electrical Ltd

Simpson Electrical Ltd  

Cant imagine running my business without Fergus, great app and easy to use.

Johann Stoltz  

I have loved using Fergus and it interacts with Xero really well.
It is easy to keep track of your jobs and workload through Fergus and then the money flow through Xero because they share information with each other seamlessly.
I would however like to have a lesson on how to create a credit note through Fergus.
All in all the ability to accurately Quote / Invoice and track jobs has been invaluable in the running of our Electrical business.

Diana Kenny  

Fergus' work flow is good. Job tracking is excellent.

However, I am unhappy with it's inability to add new sales + purchase account types. So, it doesn't do Xero's ability to track income and expenses justice.
I am also unhappy with the inability to search in a way which ignores voided or archived jobs.

If the team at Fergus added these things I think Fergus would definitely be worth the price they charge.

EDIT: apparently there is a release going out this coming Sunday night that will enable us to track as many sales accounts as we like!

Ayla Allen  

Links in really well and very easy to use.

Jason Holdt  

Great app. Works well once you understand it.
It was difficult to learn to work the app in the beginning for training is lacking, but after using it for a few months, I am very happy with it and understand the workflow.

Linda Klok  

Biggest feature missing has to be offline mode. Geoop pulled it off well, as it cached and then allowed you to sync later.

If you are on the joblist screen and then click on a customer to get directions, when you go back to joblist you lose all jobs due to not being able to sync. To compensate it would be good to be able to print off all the jobs for that day in a batch. Not possible, must be done one by one. It has great potential, just not there yet. Could be more intuitive.

Angus Doyle  

Hi There ,
I love love Fergus. It has made my job as admin/ops manager role so much easier.
I can now manage my time much better with the jobs costings completed in a timely manner for invoicing and can track jobs so much easier.
The reduction in data entry for invoicing is huge for me, as is the reduction of paper I had to juggle!!!. There is less chasing up of staff as to what parts they used, makes the staff much more accountable and so great to be able to see how much of their time is chargeable/non chargeable
Also what made this system easy for me to pick up was the excellent training provided by Jesse and the conversations with Shamima, their support has been awesome.
I wish we had gotten onto this software ages ago.....
I do so love it, thanks Fergus!!!

Deborah Parkinson  

Hi There ,
I love that I can now manage my time, my staffs time ,and produce real time information about every single job thats been done , is going to be done , or is in the process of getting done , What made this system easy for me to pick up was the training Provided by Vince from Sam Trade who helps you master the whole process until you realise what your doing now that we have been running for at least 5 months the benefits are well VERY BENEFICIAL !!) , My business is functioning smoothly the staff are now more accountable than ever before and this is definitely been one smart move

Eddie Tell  

We're a busy landscape building company with 14 staff. Fergus is excellent for coordinating our jobs and workers. It has saved us many hours each week in tracking quotes, invoices, clients, jobs, expenses, labour, cost analyses, and much more.

There are a few minor wrinkles to iron out, as it is a relatively new system. But the team at Fergus are ridiculously easy to get hold of, friendly, accommodating and they action absolutely everything you ask them to do. They're also receptive to suggestions for improvements.

I would highly recommend this to anyone in the industry.

Kylie Herrick  

We are a busy plumbing and gas fitting business and we find Fergus a great asset to the business. It makes all the day-to-day tasks such as booking jobs, logging time entries, tracking supplier documents, communicating with the team while they are at worksites, tracking customer details, checking past histories for jobs and clients and invoicing, nice and easy. It communicates well with Xero to make bank reconciliation and paying supplier accounts really efficient. If i have had any issues, the Fergus & Xero support has always sorted things out quickly. The main areas where I see the program could improve is some fine-tuning of the recurring jobs feature and it would be really handy to have an "undo" button to remove your last step if you make an error while working.

Louise McLean  

Hi my name is Clinton and Im a Fergus addict. I have been using now since 2013. I read through a number of the other reviews and really I cant add too much more.
This program has revolutionised how I work and play. Having watch the team develop the program from early stages to now I am constantly talking to other contractors and subbies on site trying to brain wash them into getting onto Fergus and stop playing with other computer games. Yes I realise that picking up something new can be hard to start with but lets be honest no one used a smartphone to its full capacity first go. The problem with tradies is their too busy to change or try something new, but the time saved using this program will increase your profitability
I am able to run my business using Fergus from another part of the country. I can easily see my financial position at a glance see my profit on a job when pricing Set pricing structures for clients and scheduling is easy.
Things I would love to see though are offline ability whilst in transit and the schedule to integrate with a CRM or G Calendar

Clinton Stokes  

Hello :-) We are a Building company and we have only been using Fergus for 2 months, however I can't speak highly enough about it, and the support we have had. It is very user friendly and there are is a lot of information and online help/videos to help get your head around how it works. If the answer isn't obvious to you there, the staff at Fergus will answer your question, point you in the right direction, and it gets sorted for you pretty quickly. Highly recommended. A pleasure to use.

Angela Chapman  

Such a great program, it has literally cut my office time from 1 day per week to 1 day per month. Cant recommend it enough, Great to make jobs easily trackable, paperless while also keeping file of jobs forever. Get into it!

Blair Findlay  

Hi we are Joinery installation company with 8 staff and are looking for a app to use on site Fergus is looking great so far with the training videos https://fergusapp.com/training/demo_videos just interested to hear how the Price Book feature works and how easy is it to use on a tablet?

David Woods  

Hi, I love Fergus. Maybe I'm a nerd, but I think the way it works makes so much sense. We are a small (5 employee) plumbing and electrical company, but we carry out lots of work for insurance companies and they expect a great deal of detail in their invoices. We have even loaded our contract Schedule of Rates into the Price Book feature, which saves soooo much time in producing invoices!

Iain Walker  

HI there - I have used MYOB, Geo op and workflow max in the past but am so happy to have changed to Fergus. Once I new my way around I now see the major benefits to using Fergus over other applications and certainly feel the price is justified. Its a great customer data base, it keeps a running total of costs throughout the job (so no more back costing), supplier invoices are easy to upload into Fergus and it sends it through to Xero where I just go and pay on the 20th of the month. The quoting format is really nice and easy to read but most of all - the calendar and scheduling is fantastic if you have a team of people you need to keep track of or just yourself. The app on the phone is great for our team to add time and photos straight onto the job and the full web version on the i-pad is easy to read. And the team at Fergus are always close by to help if you have any questions. I recommend if you are in business and want a great all round package that covers the paperwork/office side plus the team out on the road - You should give Fergus a go.

Sonya Chambers  

We're a medium sized sub contracting business in New zealand and are looking for a system that manages time, stock, projects etc. Fergus seems to do some of these well but can anyone tell me how it manages retention's??

Budd Prestidge  

Fergus coupled with Xero, simply amazing. No complaints.

Fergus is beautiful job management software, matching nicely with Xero's beautiful accounting software.

A+ support. Great interface, and very well thought out.

Anthony Lack  

Im a small electrical contractor with 2 other employees. Have been using Fergus for a few months now and have so far found it to be pretty good. Integrates well with Xero and the invoicing part is easy to use. It supports most electrical wholesalers so you can import price files directly into it to make invoicing and quoting easy or create your own price lists.

Support has been fantastic so far and they are quick to get back to you with any questions.

The main thing that need improving is the timesheet/time tracking part. It needs to be easier for guys on site to enter times for jobs, I think the mobile app is a bit cumbersome to use. The ability for employees to enter times to a job that they have not been already assigned to would also be good, things change at work and the boys can get sent to a job they havnt been to at short notice.

It would also be great if it sent time entries directly to Xero so time sheets dont need to be entered into xero to do your staff wages each week. I was told this is something they might be working on anyway.

If that gets sorted I think Fergus would be a near perfect job management tool.

Gregg Sheridan  

As an electrical contractor with 10 staff our experience of Fergus has been fantastic. Our old manual system was a nightmare of wasted time and mountains of paperwork and taking work home evenings and working weekends to try and keep up.

With Fergus everything is at your fingertips and easy to manage. Dealing with suppliers invoices is now a breeze. A couple of clicks of the mouse and the info is imported direct to the job card, already priced, and sent to Xero at the same time. A massive saving in time and effort.

Client invoicing is easy too, with invoices going out much faster than ever before and with less stress.

The implementation was a lot easier than I expected, everyone was up and running pretty quickly and enjoying the benefits. Even the older guys who weren't as tech savvy as the young ones soon got the hang of it.

The Fergus team has been very supportive and open to feedback. It's obvious they intend to continue to develop and improve the system, which is exactly what you want in a business tool like this. It's given me the confidence I have chosen the right software to manage our business into the future. Highly recommended.


Dean Mance  

I've been using Fergus for a year now, and like the way it is so easy to change markup and discounts, at a glance you know exactly how much profit has been made from the job. the favorites are easy to use and within 20 minutes I can price and new house for plumbing and drainage.

Wally Steven  

Fergus is thing single biggest improvement we have ever made, it has allows us to perform in a much more professional manner towards our clients. Sending appointment schedules, staff having access to relevant job info such as plans and client specifics at all times, easy profit review, no job or quote gets forgotten. Through its reporting functions we were able to see how badly we were under quoting the labour content of a lot of jobs as it shows actual hours worked versus hours quoted, as it does with all relevant costs etc.
Like anything new it takes a we while to learn and set up but once you have it is incredible.
Go you good thing.
Ben Thompson
Cable Systems and WifiPlus

Ben Thompson  

We are a small Electrical Company (4 staff) in New Plymouth and for a long time now we have being trying to find a good system that integrates with an Accounting package well.
For the first 7 years we had a Manual system with MYOB and it was very time consuming. We switched to Geoopp for a year but as we were still using MYOB it did save time but still cost a lot of time to run.
we looked at changing to xero but Geoop did not look like it would seamlessly integrate so after a lot of home work decided to go with Fergus.
The first 2 months were hard but mostly because we were running old system as well as new to make sure all worked well.
Fergus staff were there to help whenever needed although I found there system very easy to adjust to. They are constantly asking for feedback on how to make it better and implementing these ideas from there customers which is great.
I have found this system saves me a lot of after hours invoicing and importing Merchant invoices is a breeze (we use 4 main ones and i can do all 4 in 10min). Job management is easy and back costing jobs is very simple too.
I would not hesitate in recommending this system and xero.

Nathan Strachan  

We run a Plumbing and Gasfitting business and have been using Fergus since November 2014. At times we have tried out other software to keep our options open, to see if there is something else out there that might work better than Fergus... And to be honest we haven't found anything better than Fergus! What we like the most about Fergus is the ease of importing merchant invoices from the major wholesalers, its as simple as drag and drop, select your wholesaler and 99.9% of the time it works a breeze (0.01% is because the wholesaler has changed something on there end).

If we have an issue we either ring or email Andrew and he has the answers or will sort it out quickly. They are happy to hear our feedback and we are happy to see that they have listened when we get our regular updates.

Brad Winkel  

I was a bit confused in the beginning but now that I have found my way around fergus, I cannot do without it. It's brilliant.

Delicia October  

As a small electrical contracting business we have tried them all, went from i-man which was good but had some flaws like no app for workers, problems with quotes coming up in scheduling making it very time consuming among other small things that also took up time, then went to fleetmatics which had major issues in the field worker app & not being able to distinguish between workers and management meaning workers could see everything from prices to how much the company is making, we tried workflow max, emac, service m8 & smart jobs. Out of the last few the only one that was suitable to trades was smart jobs, but this is back in the 90s having it pc based, no cloud, no app & even just graphically really really old.
Had a meeting with simpro and yes its very powerful but not suited to small business and more for the larger companies, but looked like I had no other option, one last search and found Fergus.
Honestly the experience has been the absolute best, there are no limits on custom price books/lists, have now entered over 400 and still working on it, have built what they call my favorites out of the inventory & quotes are an absolute breeze, not only is it quick but has so many option to show/hide line item prices, to entering manual prices, to entering price lists which they downloaded into the system from my wholesalers. I now have thousands of items from my wholesalers in Fergus & from the main page can do a quick search to find any item and price at any point. Scheduling is an absolute breeze as unlike other programs Fergus has a list of your current jobs next to the calender so its as easy as dragging it to the desires date. Reports from business overview to customer report to employee performance reports is just a click of a button.
And ontop of all this you have direct numbers to people you can actually talk to & Fergus paid me two visits to go through the program at my workplace.


Leigh Hoffman  

Good Morning all
I work for a event company and I need to track our expenses and income for each job to P/L to ensure we are doing okay with our budgets. Can anyone recommed an add on that will work well with an event company?
Thanking you in advance for any help

Michelle Pasti  

Wow. What amazing software Fergus is now. The upgrades they have made in the past 12 months make this (we believe) the best job management system around. We got our guys Samsung Tablets and mobile broadband hotspots and for novice tekkies, they got up to speed within hours and we havent looked back. I totally recommend FergusApp, particularly if you are using Xero where the transactions interact seamlessly.
There are two features that we love the most. 1) Being able to take photos on the tablets and have the photos save directly to the job = no coping files etc. Can email them directly to insurance agents and the client etc. 2) The drag and drop feature for importing supplier invoices and price files. A huge timesaver there too.
We have been using FergusApp for some time now and Im amazed how well they listen to requests, and they have adopted many of my ideas. The team really care about their clients and always seeking ways to help with training etc.
I have complete faith that they will continue strongly.

Claire Steer  

There was a bad review posted 10/06/2016. I seriously doubt its authenticity or the comprehension of the person who posted. I have been using Fergus since Sept 2014 and haven't had any indication of the issues they raised. Perhaps they forgot to click send?

I completed another systems review in Nov 2015 and this is still by far the best jobbing and project management system that integrates with Xero.
In a previous life I was a Systems Analyst for one of NZ's largest companies. These days I run my own small business (electrical services), and started using Xero, at the same time I reviewed several Jobbing and Invoicing Applications that linked with Xero. Fergus was definitely the best value for dollar and saves me a considerable amount of time and money. From proritising customer sources (Gives you feedback on the ever draining advertising dollar) too seamless supplier invoicing integration, this is a great system.

What sets Fergus apart from the rest is that they listen to customer needs and then create a robust change to fit the need.

Fergus lets you start small (and free!) and supports you as you grow bigger.

I'm very happy and refer Fergus to all trades focussed friends... except my competitors

Kelly Walker  

We currently use Fergus linked to Xero, We made the transition in October 2014 and have never looked back. Fergus staff are great and integration with Xero works beautifully. Highly recommend both Fergus and Xero products

Jan Lewis  

We have been using Fergus for about 5 months now and would honestly never look back. Before Fergus everything was handwritten onto job cards, merchant invoices were collected and by the end of jobs we were spending hours going through stacks of paperwork. Invoicing was a massive task that would take days and often things would be overlooked or forgotten about. We had been running our business for 25 years like this with a lot of crossing fingers and guess work required. Now with Fergus jobs are constantly tracked, merchant invoices uploaded against jobs and workers times are logged straight away. At any stage of a job we can go in and see how we are tracking, and how close we are to our quoted price. It has really engaged our workers and enables us to pass on notes about jobs without having to ring and disrupt them from a job. We were extremely nervous about the switch, and making such a big change. We spent a good two months looking at all job tracking systems and did a few trials. As soon as we met Dan and the staff we immediately went with Fergus and are so glad we did. When we first switched we had an amazing tutorial, and constant support which is still ongoing today. If we have any issues, or would really love to see something added or changed our requests are always listened to and we receive communication back letting us know how everything is going. With Fergus you can see how much money you have tied up in jobs with the click of a button, and one of the most important features for us is the back costing. A lot of our work is quoted and back costing used to be something we didn’t do often enough and when we did, it would take a really long time. With Fergus everything is there right in front of you and you can see exactly how much you have made on a job. Our workers absolutely love Fergus and find it really easy to use. Fergus has helped us keep on track and we can even invoice out the same day if we need to. The relationship the staff at Fergus builds with its customers makes you feel truly valued. You speak to the same people, who know you and your business, not a call center or service where the person on the other side of the phone couldn’t care less and has no clue who you are. You may spend more than other software programs but because of the support alone, it is well worth the cost. We couldn’t recommend Fergus enough to anyone who is considering – get the trial now and you won’t be disappointed!

Tilyard Plumbing  

Odd how after a bad review there are a couple of perfect 5 star reviews from 'different trades' on nearly the same day if not the day after... almost perfect that different companies came to the ratings review rescue.

Anyhow, i'm looking for trades app to manage the guys on the road, Geoop has some great demo videos, really sells i can't see anything on the fergus website that demos the product, just a try it for free...

chuck a video up guys so we can see YOU demo the product for us.

No rating given - Cheers Andy

Andrew Boot  

I was employed by a plumbing company to enter merchant invoices and chase bad debtors. We used a couple of different programmes before we started using Fergus which were cumbersome and didn't always do what you thought they should do. Since we started using Fergus, it has all just go so much better and more efficient. Having to type in those lengthy paper invoices into the system we used was very time consuming. Now with Fergus the job is so much easier, faster and saves valuable time. Chasing debtors is also much more streamlined. The notes and history function in Fergus is invaluable as it keeps track of all the emails sent, questions and notes on the job so all staff can see at a glance what is going on. I particularly like the fact that once the invoice is sent by email you can tell when it has been "opened" by the customer and know that they have received it.

Leanne Briggs  

I am an accounts/admin person and currently work part time for 3 different employers all using completely different systems. The plumbing business I work for uses Fergus and xero.
I have to admit I was a little nervous at the idea of a paperless system when we first transferred onto it, having worked for 25+ years with paper invoices/job cards etc.
However, having worked with Fergus and xero for well over a year now, I would not go back to the old system! Everything is so instant with Fergus... from creating jobs & scheduling in the calendar (including making changes), to invoices which sync to xero, to bank reconciliations which then sync customer payments back to Fergus.
And entering merchant invoices is so much easier with the 'drag and drop' option - it used to take ages having to manually enter all that info whereas now its just a matter of seconds. And for those invoices to sync to xero also again is so time saving.
I've heard some people thinking it costs a lot for each user in Fergus. I disagree. The amount of time saved by having all this info instantly transferred, it saves masses of admin time for both admin staff and the tradesmen. Time is money in business. Which means the tradies can spend more time on chargeable jobs rather than on the admin stuff they used to have to do. Not to mention the time/fuel saved each day with the guys not having to call into the office to pick up job cards as its all on their ipads/iphones. Its definitely worth the outlay.

Jo Rasmussen  

I am the office administrator at a Plumbing company. We have been using Fergus Since August 2012 and we love it! We have tried other job tracking systems, but they haven't fulfilled all our needs as Fergus does.
As we also use Xero, being able to sync seamlessly is crucial for our accounting.
Using Fergus saves our tradesmen a lot of travel time, as they no longer need to come to the workshop very often to get job information. They can get all job info in real time from wherever they are, they can easily go from one location to the next with all info in the palm of their hand. Not only that, they are able to eliminate paperwork by entering details to their iPad onsite, even entering in packing slips. This means the office can see exactly what materials have been used and completed jobs can be invoiced the very same day which is excellent for cashflow.
The job calendar is very easy to use. From entering jobs to shuffling around the day/week .
Each job has a history so you can see who has done what and when.
We feel the rates for Fergus are very reasonable, especially as it creates an efficient workflow and helps to improve cashflow.
Whenever we have any queries or suggestions, the team at Fergus are always quick to help out, and grateful for any suggestions.
I would definitely recommend Fergus to any tradesmen to help streamline their business

Anna McDermott  

We are an Electrical business with 17 staff. I can't speak highly enough of Fergus and Xero. We have been using both since October 2013. In partnership with both systems, we are now able to track work progress and profitability of each job, and jobs collectively, daily and monthly. I have used a number of accounting systems to try and monitor progress of jobs and for budgeting purposes. It has always been cumbersome, and historic, rather than real time as we have now with Fergus and Xero.
We are now invoicing daily, as the staff are the ones generating the draft job sheet/invoices, and then we only need to down load our daily supplier invoices, check them against our packing slips, which the boys would have taken photos of, and check the Van stock used, (hopefully the staff have entered this for us as well), and invoicing is ready to be sent out.
The monthly cost of the systems is out weighed by the increased turn over, and profit generated by timely invoicing and tracking of budgets etc. There is a cost in having to have ipads, and phones, but this too is out weighed by becoming a paperless business. My office is now something I enjoy being in rather than the work space I hated, when I saw the mountain of paper work before me i had to attack.
Quite often, i will be waiting on site for a meeting, and I can turn my Ipad on and check 10 or so draft invoices for final billing. Can't get more efficient than that. We are now looking at making our server cloud based as well, due to the instant accessibility of it by this means.
I find the IT staff at Fergus easy to deal with, and they have integrated a couple of things we have suggested already. ( Asked for by our accountant ). As this system is designed by another tradesman, I feel it will only get better.

Calum Reid  

I have been working in offices for years and have used a variety of software programs to complete tasks. I am the office manager for a Plumbing & Gas Fitting Company and have been working with Fergus and Xero for 10 months. I would highly recommend Fergus to run a trades business its effectiveness in managing jobs from Estimate to invoicing is so simple and smart. It allows us to provide a professional service to our clients with all information at your fingertips. Our merchant invoices are imported and allocated against jobs daily so our invoicing is current and the partnership with Xero is gold, giving us the accounting system required to operate a successful business. I would highly recommend Fergus and Xero

Colleen O'Neil  

We are a Plumbing Company and have been using Fergus for around 6 months now. Although there were a few teething problems at the beginning we have found that Fergus is a really good system. It has cut down the administration time for both plumbers and office staff - that is the main benefit for us. It syncs well with our Xero account and using both means that we do not miss merchant invoices or materials used on a job. We would definitely recommend Fergus.

Natalie Alexander  

I have been using Fergus for quite a while now. I believe it is the best job management software on the market at the moment. The tracking of job costings is the most important tool for a business and Fergus does this brilliantly. Labour is entered by workers on site into the iPhone app. Materials can also be entered through the app, or sent via photo on an email to the office, where office staff enter then material invoices. All labour, materials, photos and notes about the job are in one place, so when it comes time to invoice, you have a complete record of what has happened on that job.
I agree with some of the comments above that it can be confusing to start with, but that is no different to any other program that I have tried.
It is a well rounded system and is always developing and improving. The Fergus staff take advice about how they can improve the program, as they know not everyone operates the same.

Luke Moore  

Hey there

In the 6 months since these reviews were posted, we've made a lot of huge improvements based on user feedback. While we had a bit of a rocky start, we've redoubled our efforts in customer support and are constantly making improvements to help run your trade business better.

If you have any questions or concerns, feel free to contact us at support@fergusapp.com

We are absolutely committed to meeting our customer's needs

Andrew - Fergus Supoort

Andrew Poh  

I really wanted Fergus to be the answer, so I persisted for some time. It is actually quite dreadful. The Tech support people don't really understand how it works, I have asked a number of questions, been given a brief response and then gone and worked out the answer myself with much pain. It may work for a plumber but is not suited to anyone who has a business where you have more than one employee or sub at a site or if you spend multiple days at the site. This is because the work description is not on the same line as time so if you have 5 people working at a site on one day and they are each doing something different the only way to know who did what is to have three lines per employee per task on the Invoice. That is to say it is for a plumber and then it is clunky, don't try it for anything else

Nic Fyffe  

I have found Fergus very difficult to use compared to Geoop, I know it has some advantages over Geoop in regards to projects, multiple site visits etc but my first impression is its difficult to use and a real turn off. As you can see from the prices below its not what i would call great value for money. Geoop is $20.00 per user and Admin staff are free. There isn't an iPad app and the iPhone version looks terrible on the iPad. I just couldn't recommend Fergus over Geoop at this time, in saying that i am going to give Fergus another go and learn the nuts and bolts of it so i can make full judgement.

Full user
at $50.00 each

Office users
at $40.00 each

at $30.00 each

Time sheet only
at $10.00 each

Mark Putland  

Hi there,
I've had a look at the Fergus app site but can't find mention of pricing. Can you please advise?

ivy hodson