Job scheduling and task management designed specifically for the service based industry. Jobs, scheduling, materials and billing integrated with Xero, check out AroFlo.
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The current level of integration we have with Xero meets the accounting needs of the vast majority of our clients but we do acknowledge that we don’t currently facilitate the handling of credits. Most of our clients occasionally receive supplier credits and are happy to manually enter them but we understand that due to the unusually large volume of credits you were receiving from supplier’s each month, this wasn’t a viable option for your business.
We feel that your feedback was immediately acknowledged and addressed, along with other enhancement requests you made. We fast tracked your request for auto invoice imports for your specific supplier that wasn’t currently on our list of supported suppliers. This normally takes a few months but we actioned your request immediately. We also assigned our most senior development resource to your account to address your unique purchase order reconciliation process which he worked on for days.
Your request for the reconciliation of supplier credits was allocated as a priority enhancement but, as is the standard across our industry, we have a long list of customer enhancement request so we always try to prioritise those that will benefit the majority of our client base. We appreciate that it is frustrating for your business that we could not immediately rectify your particular issue with our system but unfortunately it’s not viable for us to tailor our system to cater to one client’s unique business processes.
It’s disappointing that we weren’t able to meet your expectations and wish you the best of luck in your search for a system that meets the specific accounting requirements of your business.
The two products work brilliantly together, with IMS feeding all my client, supplier and invoicing data into Xero.