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Community > App Reviews >


Started by Xero API -   in App Reviews |Invoicing + Jobs

4.9 out of 5 stars
Based on 12 user ratings
If you are a user of Xero and iTrade, tell us how you are getting on and your experience so far. Any tips?

About iTrade

The Gold Standard for simple & clean job management without the clutter. Paperless job to invoice in realtime with GPS, reports & timesheets, check out iTrade.


Remember if you have questions or need assistance with iTrade, this is not the best place to ask - this forum is for reviews and feedback only.

For general support, contact the iTrade team

We operate a Security Company in Hamilton, NZ. Up until recently we had a mismatch of accounting software combined with a calendar system for our operations. We've since made the switch to iTrade and Xero over the last few months and it's been nothing short of revolutionary for us as a company!

It's simple to use and very powerful at the same time. Our staff have adapted to it very easily, now it's paying dividends through the shear efficiencies.

Dom is great to deal with. Any suggestions we have had have been met with either an explanation on how to achieve what we are trying to achieve a better way or, he has then implemented a feature in an update as per our suggestion. You simply don't see this level of service elsewhere!

Top rating from me, I would happily recommend iTrade to other businesses!

Matthew Scott  

Well apart from agreeing with every comment made before me here, I cannot express how I sincerely wonder if I did not stumble across iTrade through Google adwords after trying nearly every job management / invoicing / quoting app in the Xero addons section while we were just beginning to feel the pressure building in the admin side of things if we would be running as smooth as we are now!.

Hitting the 5 year mark with Te Awamutu Glass, all of a sudden nearly all of the software and systems we used and created did not work effectively anymore, to be honest they were all holding us back ... unless more days were created in the week and weeks in the year to simply try and keep up with the day to day operations that our administration and business operations had rapidly grown into.

Apart from having many functions and tools all the other "flashy looking, functionality lacking" software did not seem to have, the customer service and close at hand support from Dom (Here in New Zealand) is simply well above par to any other company I have ever dealt with.

Within 1 month Dom and the iTrade crew had added custom fields and functions to suit the glass trade from my own suggestions and requirements and on top of that every month the updates from customer suggestions just never stop impressing me.

This is the ONLY app for tradies out there that you can actually "feel" is created by, used by, added too and focused around other tradies with clever programing and open minded developers I will never leave iTrade because as they say at iTrade ... The best is yet to come!

11/10 in every area!

Deni Vanin  

We have just started using iTrade - and couldn't be happier with the product. I have tried several job management applications before I found iTrade, all were far too complicated for our small gardening business. The set-up was simple, customer service is quick to respond and the non tech savvy workers have picked up the system easily. So, so glad we decided to trial this instead of persevering with other, more complex add ons. It is already saving a huge amount of office time, and has taken the headache out of our scheduling. Highly recommend it!

Adam Wallace  

We have only been using iTrade for four months, but we love the ability to track service calls and time on jobs. We love the smooth transition of customers and materials from Xero to iTrade and back. Now if I can only transition my techs thais easy.

Eric McGee  

I am extremely satisfied with the product and their customer service,
They always are trying to improve on an already great service which means that they are always up to date on methods to make the office staff and technicians lives easier.
highly reccommend +++++

Sarah-Jane McCarthy  

When I started using Xero I spent many times testing and reviewing different Job Management add ons. Out of all the ones I tried Itrade was the only one that ticked all the boxes of functionality with support,

Every question no matter how silly was answered in a professional manner and timely, this add on has saved countless hours each day cross entering data from two different systems.

Definitely would recommend this add on to anyone seeking Job Management......

Adam Livesey  

I have been using ITrade for just over 5 years now and only recently changed to Xero. The two best and most valuable software programs we have. Looking back at how we ran things before ITrade seems crazy, how did we ever survive? It would be like running a company without mobile phones!! Five years ago we thought ITrade was amazing but they keep blowing us away with new and amazing features all the time. If any company out there is looking to update their systems from paper based I strongly recommend iTrade. I have emailed their support people with a few requests over the years and it is refreshing to see them listening and my ideas actually being implemented. A five star product with 5 star support and 5 stars for pricing.

Maria Hines  

We have been using iTrade for over 2 years now, and could never go back to using the old paper systems that we had. It has revolutionised the service part of our company, We had looked at and trialed other systems, but they were either too complicated to use, or lacked the features. iTrade has continuously improved and added services to make a top shelf product. Definitely recommend this to any company that uses service personnel in the field.

Graeme Mckenzie  

iTrade is BRILLIANT!!! Been using it for the last 18 months for my company and before that for 3 years with a big firm that I managed. Whether your a one man band or a large company iTrade is for you. Having the ability to do my COC's and ESC's and store and email them is a added bonus to any electrician and plumber/gas fitter.

The customer service is outstanding and they continuously update the software adding additional features.

Highly recommend

Andrew Thorn  

Cannot speak highly enough of ITrade, I have been using it for over a year and I don't know how I survived without it. Really simple to use and works so well.
They are continuously updating and improving and their customer service is outstanding.
Highly Recommend.

neal martin  

We have been using itrade for 3 years & I have used a lot of systems in my time. This system is the most simple easy system for tradies even when the workers are not technology minded. itrade have improved so much over the past three years it just gets better & better, it saves the tradesmen & the admin person so much time. Highly recommend this system to all trades out there especially electricians & plumbers, gas fitters, that are doing loads of jobs throughout the day! AMAZING!!

Megan Denison @ JMW Electrical  

We have used iTrade for 12 months now and have found it absolutely amazing. Not only is it easy and friendly to use but it has saved my tradesmen time and improved efficiency within the company. I would highly recommend itrade to other businesses.

Glen Debski