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Community > App Reviews >


Started by Xero API -   in App Reviews |Payroll + HR

4.7 out of 5 stars
Based on 12 user ratings
If you are a user of Xero and KeyPay, tell us how you are getting on and your experience so far. Any tips?

About KeyPay

Powerful, cloud based payroll system for Australian employers, bookkeepers and accountants. Great for large payrolls & specialist payroll needs. For more information, check out KeyPay.


Remember if you have questions or need assistance with KeyPay, this is not the best place to ask - this forum is for reviews and feedback only.

For general support, check out the KeyPay support center or this page for information on connecting KeyPay to Xero.

We have implemented Keypay for a number of our clients. The Employee portal is great for employees to be able to enter their own time sheets, leave requests and expenses and review their shifts through the Roster functionality. The pay conditions and rules have been great with our clients who are using the Modern award feature.

Integration with Xero is seamless.

The support team are great, they are very helpful especially when I need to set up a complex payroll solution.

Maya Cina  

I've been using KeyPay for a couple years now for the majority of my client base across a range of industries and volumes. Features such as inbuilt awards, pay condition engine and the extensive reporting suite makes life easier for all users, be it employees, payroll processors and managers.
The time savings and accuracy gains we've made using this platform has assisted all aspects of our payroll service offering.
The team at KeyPay have been extremely supportive every step of the way. Highly recommend working with this system and team!
Thanks for an awesome product.

Aleesha Bailey  

KeyPay has been a great tool for our business to manage our ongoing payroll requirements.

Amber Kingsley  

Keypay has provided efficiencies within our business, automated compliance, managed the award interpretation better than anything else we have used. Most importantly the customer service is first class.

Karl Schlothauer  

Keypay's online portal is great for staff. We have finally move our paper-based leave policy into the electronic system and couldn't be happier!

Melissa Reid  

Keypay is by far the best payroll, timesheet and rostering system I have ever used or come across. The system is so easy to use and has so many time saving features built in. We have halved our admin time for payroll. I recommend this to everyone I come across who needs a payroll program. We are very very happy!

Leanne Robertson  

Have been using Keypay for a couple of months for a Non for Profit Charity where accurate and flexible tracking against grants is a must. The time savings in no longer having to post manual journals easily make up for the cost of the add on. The support response time is excellent. The app is easy to use by staff.

Sabine Prill  

KeyPay is incredibly flexible. We are a Community Health Service and employ staff from many different awards and KeyPay can handle this with ease. It also manages our Salary Packaging Requirements and links this all to Xero for us. They staff at KeyPay would have to be the most patient and helpful that I have come across. They are very prompt with their replies and always follow up on anything that is needed. They are also prepared to take requests for any changes suggested. This is a fantastic system that I cant recommend enough for anyone looking for a payroll system.

Bradley Tarr  

Keypay is incredibly user friendly and the support staff is great. It is an Australian based company that I would highly recommend. I personally like the ease of use and the employee online platform. Improvements come through all the time, they have just created a set and forget product.


The "pay conditions engine" is fantastic and enables our clients to keep compliant with Fair Work Australia

Christine Walsh  

I have been using KeyPay for a client in the restaurant industry since June this year and have found it very easy to use. This type of industry requires employers to be up to date with award rates and KeyPay offers this with being fully compliant with the Modern Awards and any changes made to the awards are automatically updated in KeyPay which gives confidence that the employer will always be paying their employees the most current award.
The support team at KeyPay is second to none for customer service and promptness to any queries. The KeyPay help section has also been very helpful with easy to follow step by step instructions on any tasks that I've needed assistance with. Overall this is a brilliant program that covers all aspects of payroll management.

Regina Visser  

Keypay's fully costed employee schedules and the easy to setup and use awards engine helps business's keep labour cost under control as well as remaining compliant with Modern Awards. The payroll is full functioned and easy to use. It has the ability to be a little more granular on payroll access which also handy.

Angeline Bryer