About Receipt Bank
Receipt Bank converts those annoying bits of paper – receipts and invoices - into Xero data, check out Receipt Bank.
Remember if you have questions or need assistance with Receipt Bank, this is not the best place to ask - this forum is for reviews and feedback only.
For general support, check out the Receipt Bank support centre .
We went along to a Xero Partner event several months ago and saw a presentation from the guys at Receipt Bank, at the time we really thought it sounded too good to be true, "how wrong was I?", it really does do what it says on the tin and the charges really are as advertised, there are no hidden extras.
We regularly have piles of invoices from clients which would have taken a long time to enter but with Receipt Bank we just sort them in to order, scan them and upload them, a short while later they are available to check and transfer across to Xero.
As a Receipt Bank partner we get treated like part of their team, whether we communicate via email or telephone we get a response very quickly indeed and nothing ever seems to be too much trouble.
Any issues that may occur are quickly investigated and sorted, at times when we have made suggestions for changes to Receipt Bank and these suggestions are always taken on board and developed where possible, our constructive criticisms are never seen as complaints as the guys at Receipt Bank know that being BookKeepers, we know what we need to get the job done.
On a closing note, if anybody using Receipt Bank has suggestions or ideas to how the system can be improved please contact the guys today, they really do value our input when it comes to development.
Keep up the good work guys.
We have used Receipt Bank for 2 years now and it just keeps getting better!
Add-on partner of the year in 2012, for us it is simply 'The Add-on Partner' every Xero user we sign up is recommended to use Receipt Bank. It saves the client time and money and does exactly the same for us.
The first question I am always asked when showing a new client Receipt Bank is "Is that really all I have to do?". Hours saved, lost receipts now recorded, happy clients and more importantly accurate data into their accounts.
We are proud to be Receipt Bank partners. The team at Receipt Bank are always available and friendly and so helpful with any requests we may have.
I'd like to thank the people at Receipt Bank for making my working life so much easier, but more importantly, keeping my clients happy.
Amazing add-on, amazing people, enough said!
We have had a couple of incidents where customers have asked for copies of receipts (Stolen Item and some returns). We were able whilst being onsite to provide them with a copy directly from Receipt Bank, they loved the fact we could do it so quickly.
So, thank you Xero for your API and thank you Receipt Bank for a fantastic product and service.
Personally, I just love not having the chore of doing my expenses each month!
It's also worth noting that we have looked at other products similar to Receipt Bank, but the product and the plans of the people running RB for the future development of the product is unsurpassed.
Receipt Bank forms a significant part of achieving this for our clients
Our clients see tangible benefits, such as reducing their administration time with creditors.
The Support from staff has been exceptional, the products continued improvement over the months that we have been using it has truly enhanced its capabilities.
The only *problem* is that our clients are now Receipt Bank addicts!
We've been using it for quite a while and could not do with out it now.
We love Receipt Bank!!!
I couldn't look after the number of clients that I do without RB so it's essential to my business.
We love the smartphone app as our clients that work on the move can just snap pics of their receipts / invoices and we do the rest! Dropbox integration is also very popular with our clients who just want to save all invoices to their dropbox folder and hey presto they end up in Accounts Payable in Xero 2 days later!.
If you use Xero and have more than 5 bills per month you would be crazy not to use RB.
As a Receipt-Bank partner we have been very impressed with the communication and support we have received from the team, including multiple visits to our premises. Our queries are always dealt with quickly and any input we give always valued.
It has been very interesting to watch Receipt-Bank grow over the last couple of years and we look forward to seeing how it develops in the near future.
I don't use the apps for it but my clients do and they keep up with it.
When I used to be contracted out in-house, I would set up a filing system and stay on top of receipts for my clients. Now that I use Xero remotely, I find this a great solution for my clients to keep their receipts digitally - as most don't have the time to keep track of lots of little papers flying around!
I would like the turn-around time to be a bit faster, but it's already pretty fast, one or two days usually.
The team over at RB are GREAT! Friendly, smart, very helpful (and great accents)!
I have all my clients set up on this, and encourage everyone to use it!
We also use Xero and Receipt Bank for our own accounts and they save me so much time and help me keep my email intray clear of invoices!
Now they've all been uploaded into Receipt bank and I am manually processing them off. 5 here. 5 there. Making light work of it./ Will probably move to the paid service once I have got through this initial batch but just great. No more carrying round paper receipts of personal expenses. Great!
I request would be to have a Windows Phone app (I am a Nokia user) but I do generally carry an Android phone around so not a disaster but would be great not to have to rely having it on me.
It also makes our interaction with clients better too, as they find it so easy to use Receipt Bank, but we are having meaningful dialogues through the year about what they can and can't claim, and making sure that receipts are being accounted for correctly. We are also seeing an increase in amounts being claimed for VAT and tax purposes, which the clients also love.
Can't recommend Receipt Bank highly enough - my favourite Xero Add-On!
In the firm, using technology to improve the level of service we offer to clients is crucial. Using fantastic tools like Receipt Bank really allows us to do that. It fits perfectly into our fixed price offering, and we are already Gold Partners!
We cannot recommend Receipt Bank enough - it is an essential add-on for any Xero user.
It saves me a lot of time and is really easy to integrate and use.
They are also really on top of things and updating their program on a monthly basis as Xero is doing which means the program gets better and better each month.
Also if you have feedback for them they really take it seriously and try to implement all the feedback they get!
Awesome People and Awesome Program!
Every Bookkeeper and Accountant should use this!
This space is one where competition will surely drive increased functionality. As existing companies (Shoeboxed, Expensify, OneReceipt, etc) increase their Xero integration options, it'll become an even more interesting playing field. Even as Xero introduces their 'Files' offering, it'll be interesting to see how the market reacts over time to document management strategies.
Right now (and at the rate of tech innovation things change on a dime), Receipt Bank is the market leader in my opinion for the masses. With Invitbox constantly increasing their offering (multi-line extracts, etc) it'll drive both companies to work harder and faster at releasing innovative upgrades.
What separates Receipt Bank now:
- Can handle the big three - Invoices, receipts & Expense claims (and approval)
- Price per transaction
- Xero integration options
- Number of data extraction points sent to Xero
- Processing time (given their recent growth one or two days is quite reasonable)
- Search capability & data exports
What could be improved:
- Attaching images to expense claims (both in RB and in Xero)
- An internal approval process for invoices/receipts (not super important as there are other approval options)
- Increased accuracy for expense coding
- Auto reload of GL accounts (vs. manual refresh)
We give all customers Receipt Bank for free at LiveCA in Canada.
As time goes on, there will be other offerings that will work great with Xero. Like any young market, innovation will occur and as consumers we'll all benefit. To say one app is better than another app is taking a quite general approach that I'm not willing to put my hat in the ring for. It really comes down to each situation and what works best for that company individually given their internal resources/aptitudes and their needs. Sometimes we forget that when recommending apps to one another. Who knows, in a month or two there could be another player on the market that just completely sweeps us off our feet.
For now, Receipt Bank, you're doing a great job. Keep up the good work.
Sophie has been great in getting us underway with client setup. We are pleased to see the correct treatment of gst transferring through to Xero. Selecting any Xero Add-Ons needs to be done with care and good inhouse testing to make sure no surprises in the Xero ledger.
Easy to follow support resources from Receipt Bank - and friendly people to boot!
The guys (and gals) there are fantastic in support and listening to their users. Top notch company!
The issue is that probably half of the scanned invoices needed attention and it takes to long between submitting the receipts and them appearing in Xero …. I also don't really see a major benefit in terms of speed for entry … between making changes, updating the GST and reviewing the original document to ensure its been entered correctly, its probably just as quick to add the receipt directly into Xero.
the ability to take a photo is quite neat - but you can do that directly in the Xero app, or countless other apps converts a photo to PDF and saves into dropbox.
And for $79 a month ?
Awesome customer service - very quick twitter response times.
Submitting via the app is first class and getting my petrol, coffee, parking receipts and even some paper invoices (the ones that still come through the post) into Xero couldn't be easier.
I did kid myself initially that I could key in the information faster into Xero than sending it into Receipt Bank but that tends to miss the point. Its all about getting the information into Xero as close to real time as possible and its about spending the time I would spend keying in the information to actually work on my business.
I wouldn't hesitate to recommend Receipt Bank and Xero to all business owners but frankly I wouldn't want the competition to know how I have so much time to bring more money into the business than spending it on administrating the business.
UPDATE: Received a call from Receipt-Bank. Encouraging to see them respond to forum feedback. Turns out there were features in the software that I had not yet discovered. Booked a demo to run through full feature set... Rating revised.
The more I use it the more impressed I am at the features it offers and its useability and simplicity. I highly recommend it to anyone needing to process receipts in bulk.