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Community > Using Xero >

Supplier refund

Started by Angela Sogor -   in Using Xero

Hi All

Supplier invoice received and paid in March, value 1000+ VAT. Reconciled
In Dec the supplier refunded us the entire invoice saying it was a mistake.
Shortly after he came back saying the actual total refunded should have been only 200 instead of 1200, so we refunded him back the 1000(including the transaction fee).

My bank feed shows me i must reconcile once 1200 received and once 1000 spent.

Anyone can advise the best way in dealing with this situation?

Hiya Angela, looks like you're after some specific help here. Head over to Xero Central where you can raise a case with our support specialists who'll be more than happy to give you a hand 😊

Cassidy Hall (Community Manager)