Xero - beautiful accounting software

Xero Business Community

Xero Business Community

Hi everyone, Come on over to the new discussions in Xero Central. It’s a more intuitive way to connect and chat all things business with one another. Ask questions, dish out answers, and get involved.

You can still view topics in the Xero Business Community to see all the useful knowledge that’s been shared there; and you can restart conversations you feel have been of huge value to you on Xero Central.

If you have brilliant ideas for innovations, you can keep on adding feature requests in the Xero Business Community, and voting on existing requests. There’s more in store, as we come up with the best way to take on your thoughts and share developments
Community > Using Xero >

Cancel reminders for paid invoices automatically

Started by Andrew Walker -   in Using Xero

When invoices are paid in full, why don't invoice reminders turn off automatically? Xero must be able to see when an invoice for £100.00, say, has been paid in full, and therefore turn off reminders, and avoid upsetting one's clients needlessly. Understand I'm writing this from an office with a tiny staff (two-point-four people) who don't always have the time to keep checking Xero.
Hmmm invoice reminders shouldn't be sent out on invoices that've been marked as paid, Andrew. If you haven't already, can you touch base with our crew at Support? It'll also be handy if you could invite them into the org and provide details of the invoice that this is happening on. Cheers :)

Kavi S (Community Manager)